Compassionate Funeral Services Coordinator

Service Corporation International; Amarillo (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Service Corporation International in Amarillo, TX is seeking a Service Support Specialist to coordinate with Funeral Directors and families, manage first calls, and arrange visitations and services.

You will handle data, print memorials, schedule, and assist with removals and transport, requiring strong computer skills, compassion, and the ability to multitask. This full-time role may require flexible hours and weekend availability.

Qualifications

• High school diploma or equivalent.
• Good driving record and valid driver’s license.
• 2 years in an office, clerical, or customer-service capacity.
• Experience in a fast-paced, customer-focused environment.
• Funeral industry experience preferred but not required.

Responsibilities

• Meet regularly with Funeral Directors to ensure customer needs are met.
• Communicate with families to coordinate activities.
• Takes first calls and dispatches removal teams.
• Collects vital information, files death certificates and insurance claims.
• Schedules appointments for Funeral Directors.
• Designs and prints memorials; handles documents.
• Orders merchandise, flowers, urns.
• Schedules services including coordination with churches, cemeteries and staff.
• Assists with setting up funeral/visitation areas and take down.
• Assists during funeral services and events.
• Assists with dressing, casketing and preparing the deceased for viewing.
• Transport remains to Crematory facility and related duties.
• Adheres to company and regulatory requirements.

Skills

Customer service

Communication

Multitasking

Confidentiality

Compassion

Education

High School diploma or equivalent

Tools

Computers/Software

Job description

Service Corporation International in Amarillo, TX is seeking a Service Support Specialist to coordinate with Funeral Directors and families, manage first calls, and arrange visitations and services.

You will handle data, print memorials, schedule, and assist with removals and transport, requiring strong computer skills, compassion, and the ability to multitask. This full-time role may require flexible hours and weekend availability.