Family Resource Navigator: Casework & Community Support

BCFS Health and Human Services; Lufkin (TX); On-site; USD 32,000 - 48,000; Full time

Job summary

BCFS Health and Human Services in Texas seeks a Resource Navigator to ensure quality services for families while complying with program standards. You will use professional judgment to support participants, conduct outreach, and coordinate resources.

Responsibilities include intake, assessments, and goal-driven service planning; delivering intensive case management; and documenting activities in official systems. Travel may be required to serve families across the region.

Qualifications

• High school diploma required; Bachelor's degree preferred.
• Experience: with a HS diploma, 3+ years in related field; with a Bachelor's, 1+ year in related field.
• First Aid and CPR certificates may be required.
• Valid Texas Driver's license with clean record.
• Pre-employment drug screen and criminal background checks.
• Authorized to work in the U.S. (no visa sponsorship).
• English (United States) language required.

Responsibilities

• Outreach and recruitment of participants for Family Resource Center activities.
• Establish and maintain professional relationships with families via regular contact.
• Administer intake, assessments, and screening tools to clients and family members.
• Use intake results to set goals and activities with parents.
• Provide intensive case management services to families.
• Coordinate services, resources, referrals, and transportation for caseload families.
• Conduct systematic follow-ups for all families.

Skills

Written and verbal communication

English proficiency (US)

Team collaboration

Education

High school diploma

Bachelor's degree (preferred)

Job description

BCFS Health and Human Services in Texas seeks a Resource Navigator to ensure quality services for families while complying with program standards. You will use professional judgment to support participants, conduct outreach, and coordinate resources.

Responsibilities include intake, assessments, and goal-driven service planning; delivering intensive case management; and documenting activities in official systems. Travel may be required to serve families across the region.