Family Resource Navigator - Impactful Community Support

BCFS Health & Human Services; Lufkin (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

BCFS Health & Human Services is seeking a Resource Navigator to support families by performing intake, assessments, and coordinated care planning. You will conduct outreach, build trusting relationships, and provide intensive case management to families while ensuring compliance with program standards.

The role requires strong communication in English, ability to travel as needed, and proficiency with Salesforce/PEIRS for documentation and reporting.

Qualifications

• High school diploma required; Bachelor’s degree preferred.
• 3 years of related experience with HS diploma; 1 year with Bachelor’s preferred.
• Proficient with Salesforce and PEIRS for documentation.

Responsibilities

• Recruit participants for Family Resource Center activities.
• Establish and maintain professional relationships with families.
• Administer intake, assessments, and screening tools.

Skills

Outreach

Case management

English proficiency

Communication

Education

High school diploma

Bachelor's degree preferred

Tools

Salesforce

PEIRS

Job description

BCFS Health & Human Services is seeking a Resource Navigator to support families by performing intake, assessments, and coordinated care planning. You will conduct outreach, build trusting relationships, and provide intensive case management to families while ensuring compliance with program standards.

The role requires strong communication in English, ability to travel as needed, and proficiency with Salesforce/PEIRS for documentation and reporting.