Family Medicine Front Desk & Patient Concierge

Inspire Health Medical Group; Fresno (CA); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Inspire Health Medical Group is seeking a friendly front office assistant for our Fresno clinic. You will greet patients, answer calls, schedule appointments, and process insurance verifications to ensure smooth visits.

Responsibilities include updating patient information, handling co-pays, and coordinating referrals as needed. Strong MS Office skills and basic medical terminology knowledge are required; bilingual English/Spanish preferred.

Qualifications

• High school diploma or equivalent required.
• Completion of a medical front office assistant program preferred.
• Minimum 1–2 years work experience; 1 year in a medical office preferred.
• Bilingual English/Spanish preferred.

Responsibilities

• Greets patients and visitors with a warm, friendly welcome.
• Answers telephones promptly and professionally.
• Schedules appointments per physician protocols and sends new patient info packets.
• Obtains, authorizes, and inputs insurance benefits before visits.
• Manages check-in/check-out: updates patient charts and handles co-pays.

Education

High school diploma or equivalent

Medical front office assistant program (preferred)

Bilingual English/Spanish (preferred)

Tools

MS Office (Word, Excel)

Job description

Inspire Health Medical Group is seeking a friendly front office assistant for our Fresno clinic. You will greet patients, answer calls, schedule appointments, and process insurance verifications to ensure smooth visits.

Responsibilities include updating patient information, handling co-pays, and coordinating referrals as needed. Strong MS Office skills and basic medical terminology knowledge are required; bilingual English/Spanish preferred.