Medical Front Desk & Patient Services Coordinator

Sante Health System, Inc; Fresno (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision, and life ins.

401k retirement plan

Paid time off

Job summary

Sante Health System is seeking a full-time Medical Front Office at Fresno Digestive Health in the Fresno, CA area. The role handles patient check-in, eligibility verification, copay collection, information updates, and welcoming service.

Requires a high school diploma or GED, at least 2 years front desk experience, and EPIC/NextGen knowledge preferred. Spanish/English bilingual ability is a plus. Compensation is hourly with full benefits and opportunities for advancement.

Qualifications

• High school diploma or GED required.
• Minimum 2 years front desk experience.
• Knowledge of EPIC and NextGen preferred.
• Bilingual in Spanish/English preferred for Spanish-speaking patients.

Responsibilities

• Greet patients and visitors in a prompt, courteous and helpful manner.
• Answer phones and respond to routine information requests.
• Identify caller name and DOB and determine reason for call.
• Schedule office appointments and check in/out patients; verify eligibility and collect copays.
• Maintain patient confidentiality in compliance with HIPAA regulations.
• Attend required meetings and participate in professional development activities.

Skills

Bilingual Spanish/English

Front desk

Office procedures

Phone etiquette

Education

High school diploma/GED

Tools

EPIC

NextGen

Job description

Sante Health System is seeking a full-time Medical Front Office at Fresno Digestive Health in the Fresno, CA area. The role handles patient check-in, eligibility verification, copay collection, information updates, and welcoming service.

Requires a high school diploma or GED, at least 2 years front desk experience, and EPIC/NextGen knowledge preferred. Spanish/English bilingual ability is a plus. Compensation is hourly with full benefits and opportunities for advancement.