Family Medicine Clinic Assistant - Onsite, Full-Time

Mass General Brigham; Millis (MA); On-site; USD 25,000 - 32,000; Full time

Job summary

Mass General Brigham's Newton-Wellesley Hospital Millis clinic seeks a full-time Clinic/Practice Assistant to support the front desk and clinical workflow on-site, Monday through Friday, 8:30am–5:00pm.

This role emphasizes excellent customer service, multi-tasking in a high-volume outpatient setting, and accurate scheduling, check-in/check-out, and patient communications. No healthcare experience? We’ll train the right candidate with strong service skills.

Qualifications

• High School Diploma or Equivalent required.
• 2-3 years of office experience preferred.
• Strong customer service skills with the ability to multi-task in a high-volume outpatient setting.
• Willing to train on the job for candidates with strong service mindset.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients, answer telephones, and schedule appointments.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Open and distribute mail or faxes and verify registrations for accuracy.

Skills

Customer service

Multi-tasking

Prioritization

Education

High School Diploma or Equivalent

Job description

Mass General Brigham's Newton-Wellesley Hospital Millis clinic seeks a full-time Clinic/Practice Assistant to support the front desk and clinical workflow on-site, Monday through Friday, 8:30am–5:00pm.

This role emphasizes excellent customer service, multi-tasking in a high-volume outpatient setting, and accurate scheduling, check-in/check-out, and patient communications. No healthcare experience? We’ll train the right candidate with strong service skills.