Cardiology Clinic Assistant & Patient Experience

4100 Newton-Wellesley Hospital; Hyannis (MA); On-site; USD 25,000 - 32,000; Full time

Job summary

4100 Newton-Wellesley Hospital in Hyannis, MA is seeking a full-time Clinic/Practice Assistant to support our cardiology clinic onsite, Monday through Friday from 8:00am to 4:30pm. The role combines administrative and basic clinical tasks to ensure smooth patient experiences and efficient clinic operations.

The position requires a High School Diploma with 0–1 year healthcare office experience preferred. Join a Mass General Brigham site dedicated to high-quality patient care and team

Qualifications

• Administrative duties related to patient visits and clinic operations.
• Scheduling and managing patient appointments and records.
• Greeting and assisting patients; handling routine inquiries.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders, and print appointment schedules.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co-payments.
• Handle and relay messages related to prior authorizations, referrals, and registrations for accuracy.
• Assist in patient flow processes.

Skills

Patient interaction

Communication

Administrative support

Education

High School Diploma

Job description

4100 Newton-Wellesley Hospital in Hyannis, MA is seeking a full-time Clinic/Practice Assistant to support our cardiology clinic onsite, Monday through Friday from 8:00am to 4:30pm. The role combines administrative and basic clinical tasks to ensure smooth patient experiences and efficient clinic operations.

The position requires a High School Diploma with 0–1 year healthcare office experience preferred. Join a Mass General Brigham site dedicated to high-quality patient care and team