Family Enrollment & Outreach Coordinator

Catholic Charities Boston; Peabody (MA); On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

403(b) savings plan

Generous time off

Job summary

Catholic Charities Boston is seeking an Enrollment Specialist to research, coordinate, and enroll families in our centers and family child care homes across greater Boston and the North Shore. You will provide parents with program information to help informed early care choices and communicate with program directors and partner agencies with professionalism.

The role requires collaboration with directors, attention to data on waitlists, and the ability to work in a team while maintaining

Qualifications

• Experience working with low-income families.
• Associate’s degree or equivalent work experience in early childhood education or social work.
• Knowledge of vouchers, income eligible contracts and DTA vouchers.
• Organized, detail oriented with confident communication skills.
• Experience in a customer service setting requiring interaction with the public.
• Previous experience working with parents of young children.
• Self direction, tact, diplomacy and a clear, courteous and professional manner when working with the public as well as professional dress.
• Working knowledge of Microsoft Office Suite and proficient Internet usage skills.
• Local work-related travel.
• Valid Massachusetts driver’s license and access to a reliable vehicle.

Responsibilities

• Work with center and family child care directors to determine the enrollment needs of each program.
• Partner with the Director of Child Care Services and program directors to create and implement strategies that result in increased enrollment.
• Communicate program information to small and large groups of individuals as needed.
• Participate in site meetings with program directors to discuss openings at each site.
• Track data relating to the use of the state waitlist system when enrolling clients.
• Verify family income and service need prior to coordinating appointments with families to enroll.
• Provide meeting facilitation and communication related to childcare enrollment activities during monthly director’s meetings.
• Work independently and collaborate as a strong team member in order to accomplish goals.
• Work performed in an office environment may require sitting for extended periods with use of general office equipment.
• Maintain professional boundaries and confidentiality at all times.
• Attendance at internal and external meetings and trainings as required.
• Perform other related duties as assigned.

Job description

Catholic Charities Boston is seeking an Enrollment Specialist to research, coordinate, and enroll families in our centers and family child care homes across greater Boston and the North Shore. You will provide parents with program information to help informed early care choices and communicate with program directors and partner agencies with professionalism.

The role requires collaboration with directors, attention to data on waitlists, and the ability to work in a team while maintaining