Enrollment & Operations Coordinator

Encompass Early Educ & Care Inc; Green Bay (WI); On-site; USD 42,000 - 62,000; Full time

Job summary

Encompass Early Educ & Care Inc. seeks an Enrollment & Operations Specialist to oversee enrollment, purchasing, and operations across locations. You will coordinate the enrollment process, monitor data, and support center Directors to enhance family experiences while ensuring compliant records and efficient operations.

The role requires collaboration with leadership, strong organizational skills, and attention to detail to maintain consistent administrative processes across the agency.

Qualifications

• Associate degree in Business Administration, Early Childhood Education, Operations Management, or a related field required; Bachelor's degree preferred.
• One to two years of progressively responsible experience in administrative operations, enrollment management, customer service, office administration, or a related field.
• Experience in early childhood education, nonprofit organizations, or multi-site operations preferred.
• Experience coordinating projects, managing multiple priorities, and working collaboratively across departments preferred.

Responsibilities

• Coordinate the agency-wide enrollment process, including inquiries, tours, waitlists, enrollment docs, and ongoing communication.
• Monitor enrollment data, vacancies, trends, and capacity; prepare regular reports for enrollment goals and decision-making.
• Assist Center Directors and Regional Directors with enrollment strategies and operational needs across centers.
• Coordinate centralized purchasing for classroom materials, supplies, and agency-approved purchases; ensure cost-effectiveness.
• Coordinate agency-wide events and initiatives; manage logistics and implementation.
• Provide agency-wide field trip coordination; maintain master calendar and review contracts and docs.
• Support compliance and record management by auditing child and staff files and monitoring records.
• Maintain and review operational data (enrollment metrics, ASQ reporting, Advocate data) for leadership decisions.
• Standardize processes, forms, and resources; support annual updates to Family Handbook and docs.
• Build collaborative relationships with families, directors, vendors, partners; provide excellent customer service.
• Support the Encompass mission with professionalism, collaboration, and confidentiality.

Skills

Strong organizational skills

Customer service

Data analysis

Written and verbal communication

Project prioritization

Attention to detail

MS Office proficiency

Independent yet collaborative

Problem-solving mindset

Confidentiality & judgment

Alignment with Encompass mission

Education

Associate degree in Business Administration, Early Childhood Education, Operations Management, or a related field

Bachelor's degree preferred

Job description

Encompass Early Educ & Care Inc. seeks an Enrollment & Operations Specialist to oversee enrollment, purchasing, and operations across locations. You will coordinate the enrollment process, monitor data, and support center Directors to enhance family experiences while ensuring compliant records and efficient operations.

The role requires collaboration with leadership, strong organizational skills, and attention to detail to maintain consistent administrative processes across the agency.