Family Care Intake & Discovery Coordinator

Assistance Home Care; St. Louis (MO); Vor Ort; USD 30.000 - 34.000; Vollzeit

Benefits dieser Stelle

Weekly pay

Paid Time Off

Overtime opportunities

Professional growth

Zusammenfassung

Assistance Home Care in Missouri is seeking an Intake Specialist who will be the first point of contact for prospective clients, families, and referral partners. You will manage the intake process from inquiry to Discovery Visit coordination, ensuring accurate documentation and timely follow-up.

This role requires strong communication, organization, and multi-tasking in a fast-paced office. The position offers weekday hours, weekly pay, PTO, and opportunities for professional growth.

Qualifikationen

• 2+ years in intake, scheduling or healthcare administration.
• Excellent telephone and written communication skills.
• Strong organization and attention to detail.

Aufgaben

• Respond promptly and professionally to new client and referral inquiries.
• Gather and document intake information in WellSky or CRM.
• Route inquiries to the appropriate office and team member.
• Coordinate Discovery Visits and follow-up activities.
• Maintain an organized lead pipeline with clear next steps.
• Communicate with families with warmth, urgency, empathy, and professionalism.

Kenntnisse

Communication

Organization

Customer service

Multitasking

Tools

WellSky

CRM

Jobbeschreibung

Assistance Home Care in Missouri is seeking an Intake Specialist who will be the first point of contact for prospective clients, families, and referral partners. You will manage the intake process from inquiry to Discovery Visit coordination, ensuring accurate documentation and timely follow-up.

This role requires strong communication, organization, and multi-tasking in a fast-paced office. The position offers weekday hours, weekly pay, PTO, and opportunities for professional growth.