Intake & Enrollment Coordinator — Home Care Office

Apploi; Mehlville (MO); In loco; USD 25.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Full-time, in-office position

Supportive team environment

Opportunities for professional growth

Descrizione del lavoro

Rockaway Home Care, a division of Foundation For the Elderly, is seeking a dependable Home Care Intake Coordinator for our St. Louis, Missouri office. This is an in-office administrative role with no hands-on caregiving.

You will process referrals, verify eligibility, complete enrollment paperwork, enter client data, and coordinate follow-up to ensure a smooth intake process. Prior admin or data-entry experience is preferred, with strong communication and organization skills critical to success.

Competenze

• At least one year of administrative, intake, data entry, or customer service experience preferred.
• Healthcare or home care experience is a plus but is not required.
• Strong verbal and written communication skills.
• Comfortable with data entry, Microsoft Office, and learning new computer systems.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Consistent follow-up skills and a proactive approach to problem-solving.
• Self-motivated, dependable, and able to work independently.
• Professional, courteous, and team-oriented.

Mansioni

• Receive and process new CDS referrals by phone, email, and fax.
• Enter, review, and verify client information in internal systems.
• Contact consumers and their families to explain the enrollment process and gather required information.
• Check eligibility and complete enrollment paperwork.
• Follow up with consumers, families, and referral sources to obtain missing documents.
• Maintain accurate records and ensure intake documentation is complete.
• Communicate professionally with consumers, families, referral partners, and internal team members.
• Track pending referrals and follow up to meet processing deadlines.
• Identify missing information or issues that may delay enrollment and take appropriate action.
• Help ensure a smooth and timely transition through the intake process.

Conoscenze

Administrative experience

Intake

Data entry

Customer service

Microsoft Office

Communication skills

Independent work

Team-oriented

Strumenti

Microsoft Office

Descrizione del lavoro

Rockaway Home Care, a division of Foundation For the Elderly, is seeking a dependable Home Care Intake Coordinator for our St. Louis, Missouri office. This is an in-office administrative role with no hands-on caregiving.

You will process referrals, verify eligibility, complete enrollment paperwork, enter client data, and coordinate follow-up to ensure a smooth intake process. Prior admin or data-entry experience is preferred, with strong communication and organization skills critical to success.