Faculty Services and Facilities Assistant (Student) (FWS)

American University; United States; On-site; USD 25,000 - 26,000; Part time

Job summary

American University, School of International Service, SIS Hub Office, is seeking a part-time student assistant to support faculty and staff with administrative tasks and to serve as the first point of contact for inquiries via email and phone.

The role is 10 hours per week, available only to enrolled AU students with a Federal Work Study award; compensation is $18.40–$18.50 per hour. Apply through AU’s Workday internal listings.

Qualifications

• Must have a Federal Work Study (FWS) award.
• High School Diploma or equivalent.
• Excellent organizational skills.
• Ability to work in multicultural environments.
• Knowledge of Microsoft Excel and Word.
• Customer Service focus is essential.
• Preferred: Experience using Lotus Notes.
• Experience working in AU campus office.

Responsibilities

• Serve as first point of contact for inquiries via email and phone.
• Coordinate and facilitate setup logistics for events in SISFounders, Atrium, and SIS 300.
• Report maintenance requests to 2Fix.
• Assist with faculty office moves.
• Track supply inventory via weekly checklist.
• Provide general administrative support (copying, faxing, scanning, mail distribution, etc.).

Skills

Customer Service

Organizational Skills

Multicultural Environments

Education

High School Diploma or equivalent

FWS award eligibility

Tools

Microsoft Excel

Microsoft Word

Job description

Work Where You Learn: Build Experience, Grow Skills, and Contribute to Your University Community.

This position isavailable only to enrolled American University students.

Most student positions at American University are eligible touse Federal Work Study (FWS) awards, with a few exceptions. FWSfunds cannot be applied to janitorial, construction, partisan orsectarian positions. For information or questions regarding FWSfunds, please contact American University's Office of FinancialAid.

Important guidance for current American University employees:American University current employees, including those employed instudent positions, must apply through their employee Workdayaccount. If you are a current employee at American University,please log into your employee Workday account and select the Find Jobs report which will take you to our internal careerlistings. Applying outside of your employee Workday account maycause delays in a hire process.

Department

School of International Service

Time Type

Part time

FLSA Status

Non-Exempt

Job Description

Summary

This position isbased in the SIS Hub Office. Our office providesadministrative support for the faculty and staff within the Schoolof International Service.

Essential Functions

• Serve as first point of contact for faculty, staff, student,and external group inquiries via email and phone.
• Coordinate and facilitate setup logistics for events in SISFounders, Atrium, and SIS 300.
• Report maintenance requests to 2Fix.
• Assist with faculty office moves.
• Track supply inventory via weekly checklist.
• Provide general administrative support (copying, faxing,scanning, mail distribution, etc.).

Position Type/Expected Hours of Work

• Part-time.
• 10 hours per week.

Salary Range

• $18.40 - $18.50 per hour.

Required Education and Experience

• Must have a Federal Work Study (FWS) award.
• High School Diploma or equivalent.
• Excellent organizational skills.
• Ability to work in multicultural environments.
• Knowledge of Microsoft Excel and Word.
• Customer Service focus is essential.

Preferred Education and Experience

• Experience using Lotus Notes.
• Previous experience working in an AU campus office.

Other Details

• This position is available only to enrolled AmericanUniversity students.
• Please note this job announcement is not designed to cover orcontain a comprehensive listing of activities, duties orresponsibilities that are required of the employee for this job.Duties, responsibilities, and activities may change at any timewith or without notice.
• American University is an E-Verify employer.
• Visit https://www.american.edu/hr/for additional information about American University employment andbenefits.

Current American University Employees

American University current employees (including those employed instudent positions) must apply through their employee Workdayaccount. If you are a current employee at American University,please log into Workday and select the Find Jobs report which willtake you to our internal career listings.

Contact Us

For more information or assistance with the American Universitycareers site, email [e-mail].

American University is an equal opportunity, affirmative actioninstitution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis ofrace, color, national origin, religion, sex (including pregnancy),age, sexual orientation, disability, marital status, personalappearance, gender identity and expression, familyresponsibilities, political affiliation, source of income, veteranstatus, an individual’s genetic information or any other basesunder federal or local laws (collectively "Protected Bases") in its programs and activities.