Facility Support Specialist - Pharmacy Tech Career

CITYWIDE RX LLC; Columbus (OH); In loco; USD 25.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, dental, and vision insurance

Group Life Insurance

Short-Term Disability

401(k) with company match

Paid time off and paid holidays

Paid training and registration support

Advancement opportunities

Descrizione del lavoro

SpecialtyRx, Inc. is seeking a Facility Support Specialist to serve as the main liaison between SpecialtyRx and partnered long-term care facilities.

You will ensure seamless communication, timely issue resolution, and accurate data management to support patient safety. The role involves investigating issues, maintaining facility lists, and coordinating with Account Executives and department heads to deliver requested medications and supplies.

Competenze

• Must have Ohio Pharmacy Technician license.
• Experience in Long Term Care Pharmacy and customer service preferred.
• Courteous and polite phone skills.
• Detail oriented and organized.
• Must be able to multitask.
• Excellent verbal and written communication skills.
• Must think critically and solve problems efficiently.

Mansioni

• Investigate and provide detailed information to Account Executives via Mediprocity, email, and phone.
• Maintain accurate facility information and backup lists.
• Complete Occurrence Reports for Compliance review and department heads.
• Identify trends in facility-related complaints for internal resolutions.
• Coordinate delivery of medications and supplies with Account Executives and heads of departments.
• Respond promptly to facility inquiries via Mediprocity, email, or phone.
• Annually update House Stock and MD lists for accuracy.
• Manage facility communications and data updates to ensure timely issue resolution.

Conoscenze

Phone etiquette

Detail oriented

Multitasking

Verbal communication

Written communication

Critical thinking

Problem solving

Formazione

Ohio Pharmacy Technician license (OH)

Descrizione del lavoro

SpecialtyRx, Inc. is seeking a Facility Support Specialist to serve as the main liaison between SpecialtyRx and partnered long-term care facilities.

You will ensure seamless communication, timely issue resolution, and accurate data management to support patient safety. The role involves investigating issues, maintaining facility lists, and coordinating with Account Executives and department heads to deliver requested medications and supplies.