Customer Service Pharmacy Technician

SpecialtyRx, Inc; Fort Lauderdale (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

SpecialtyRx, Inc. in Fort Lauderdale, FL is seeking a Pharmacy Technician/Data Entry support to join our team on the 2:30pm–11:00pm shift. You will answer phones, process orders, and assist with customer inquiries while maintaining accuracy in medication information.

The role requires an active Florida Pharmacy Technician license, prior pharmacy experience, and strong computer and communication skills. We value CARE culture in our service delivery and offer a competitive compensation package.

Qualifications

• Active FL Board of Pharmacy, Pharmacy Technician licensed required.
• Previous experience in pharmacy.
• LTC pharmacy experience preferred.
• Knowledge of brand name and generic medications.
• Strong attention to detail and organizational skills.
• Moderate to advanced computer skills required.
• Great telephone etiquette a must.
• Frameworks / ECM knowledge a plus.
• High school diploma or equivalent.

Responsibilities

• Perform duties assigned by the Data Entry Manager.
• Answer phones and respond to orders, re-orders and general customer inquiries.
• Handle and resolve client complaints and inquiries in a timely manner.
• Triage incoming faxes by facility/department and in accordance with cutoff times.
• Clarify orders as needed.

Skills

Attention to detail

Organizational skills

Computer skills

Phone etiquette

Frameworks/ECM knowledge

Education

Florida Pharmacy Technician License

Job description

At Specialty Rx, Inc., our mission is to provide exceptional service guided by our CARE culture — Commitment, Accountability, Respect, and Excellence. The highest priority of each employee is to deliver top-quality service to our customers and colleagues, whether directly or through supporting others. This job description outlines the primary responsibilities through which employees embody our CARE values and contribute to the company’s mission of outstanding service.

Responsibilities

• Perform duties assigned by the Data Entry Manager.
• Answer phones and respond to orders, re-orders and general customer inquiries.
• Handle and resolve client complaints and inquiries in a timely manner.
• Triage incoming faxes by facility/department and in accordance with cutoff times.
• Clarify orders as needed.

Qualifications

• Active FL Board of Pharmacy, Pharmacy Technician Licensed required.
• Previous experience in pharmacy.
• LTC pharmacy experience preferred.
• Knowledge of brand name and generic medications.
• Strong attention to detail and organizational skills.
• Moderate to advanced computer skills required.
• Great telephone etiquette a must.
• Frameworks / ECM knowledge a plus.
• High school diploma or equivalent.

Shift

• 2:30pm-11:00pm with rotating weekends and holidays.
• Onsite.

Company Benefits

• We offer a competitive salary and benefit package.

EEO Statement

SpecialtyRx, Inc. is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation and gender identity or any other status protected by federal, state, or local law.

EO/Minorities/Females/Disabled/Veterans.