Facility Solutions Manager: Growth, Relationships & Ops

City-Wide-Facility-Solutions; Kent (WA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Uncapped commissions

Protected territory

Expense account

Leadership mentorship

Paid time off

Medical insurance

401(k) match

Mileage reimbursement

Company equipment

Career growth

Job summary

City Wide Facility Solutions of Washington is seeking a Facility Solutions Manager in Kent, WA to lead client relationships, oversee service quality, and ensure independent contractors meet standards. You will coordinate staffing, schedules, and ongoing service improvements.

The role demands strong communication, organization, and a proven ability to manage multiple accounts while driving revenue growth through expanded services.

Qualifications

• Management experience or equivalent professional experience required.
• Excellent verbal and written communication skills.
• Strong relationship-building and customer service skills.
• Highly organized, detail-oriented, and dependable with excellent follow-through.
• Ability to manage multiple accounts, priorities, and deadlines independently.
• Proficiency in Microsoft Office and familiarity with CRM databases.
• Reliable transportation required for client site visits.

Responsibilities

• Manage daily operations of client accounts and service quality.
• Develop service strategies and schedules for clients.
• Oversee independent contractors and ensure compliance.
• Conduct client visits and quality inspections.
• Coordinate staffing and logistics for projects.
• Review timesheets and support contractor payments.
• Identify growth opportunities and expand services.

Skills

Management

Communication

Relationship building

Organizational skills

Customer service

CRM familiarity

Education

High School Diploma

Bachelor's degree

Tools

CRM software

Microsoft Office

Job description

City Wide Facility Solutions of Washington is seeking a Facility Solutions Manager in Kent, WA to lead client relationships, oversee service quality, and ensure independent contractors meet standards. You will coordinate staffing, schedules, and ongoing service improvements.

The role demands strong communication, organization, and a proven ability to manage multiple accounts while driving revenue growth through expanded services.