Client Success Lead — Facility Solutions

City Wide Facility Solutions; Olympia (WA); On-site; USD 63,500 - 95,000; Full time

Benefits offered by this job

Uncapped Bonus and Commissions Potential

Dental, medical and vision insurance

401k + 4% match by company

Company issued equipment (cellphone, laptop, and tablet)

Job summary

A leading facility solutions provider in Olympia is seeking a Facility Solutions Manager to manage client accounts and ensure satisfaction. You will be responsible for nurturing contractor relationships, conducting quality control checks, and leveraging CRM systems for effective client management. The ideal candidate has 1-2 years of experience in facility management and is skilled in communication and client relations. Competitive salary and comprehensive benefits package included.

Qualifications

• 1-2 years of experience in facility management or a related field.
• Proven track record in client management and business development.
• Ability to travel to client locations as needed.

Responsibilities

• Manage client accounts to ensure retention and growth.
• Nurture relationships with contractors and suppliers.
• Carry out regular assessments and quality control checks.

Skills

Client management

Communication skills

Interpersonal skills

Time management

Education

Bachelor's degree in a relevant discipline

Tools

Microsoft Office Suite

CRM systems

Job description

A leading facility solutions provider in Olympia is seeking a Facility Solutions Manager to manage client accounts and ensure satisfaction. You will be responsible for nurturing contractor relationships, conducting quality control checks, and leveraging CRM systems for effective client management. The ideal candidate has 1-2 years of experience in facility management and is skilled in communication and client relations. Competitive salary and comprehensive benefits package included.