Facilities & Technology Operations Manager

ullico inc.; Bethesda (MD); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Health/Dental/Vision

Pension

401K

Health Savings Account

Life Insurance

Paid Time Off

Job summary

Ullico Inc. in Bethesda, MD is seeking a Business Operations Manager to support day-to-day admin and operations for Technology and Facilities.

You will coordinate calendars, meetings, budgets, vendor relationships, and data governance initiatives while maintaining essential documentation. The role partners with department leadership to ensure timely follow-up, process improvements, and efficient service delivery.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, Information Systems, Management, or a related field.
• 5–7 years of progressive experience supporting business operations, administrative operations, project coordination, facilities, technology, or related functions.
• Experience coordinating multiple projects, priorities, timelines, and stakeholders in a fast-paced environment.
• Experience working with vendors, contracts, purchase requests, invoices, budgets, or related operational processes.
• Strong organizational, planning, and follow-through skills with exceptional attention to detail.
• Excellent written and verbal communication skills, including the ability to prepare reports, presentations, meeting materials, and correspondence.
• Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams.
• Demonstrated ability to manage sensitive and confidential information with professionalism and discretion.

Responsibilities

• Coordinate day-to-day administrative and operational activities for Technology and Facilities, including calendars, leadership meetings, travel, conferences, and events.
• Assist with planning, organizing, and tracking departmental priorities, initiatives, timelines, milestones, deliverables, and action items.
• Prepare and maintain meeting agendas, reports, dashboards, performance metrics, and operational records.
• Support communications, change management, technology training sessions, and onboarding for new team members.
• Assist with departmental budget, expense tracking, invoices, budgets, and vendor payments.
• Coordinate vendor meetings, contract renewals, service agreements, software licenses, maintenance contracts, and bids.
• Coordinate workspace requests, facilities logistics, maintenance, and office improvement projects.
• Support data governance initiatives, data stewardship, and data quality efforts.
• Assist with technology asset inventory, hardware orders, software renewals, and procurement.

Skills

Organizational skills

Planning

Attention to detail

Written/verbal communication

Vendor management

MS Office proficiency

Problem solving

Cross-functional collaboration

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

Ullico Inc. in Bethesda, MD is seeking a Business Operations Manager to support day-to-day admin and operations for Technology and Facilities.

You will coordinate calendars, meetings, budgets, vendor relationships, and data governance initiatives while maintaining essential documentation. The role partners with department leadership to ensure timely follow-up, process improvements, and efficient service delivery.