Facilities Service Manager

Omiz Staffing Solutions (OSS); Signal Hill (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Omiz Staffing Solutions seeks an experienced Facilities Service Manager to lead daily service operations and manage a team of roughly 11 Facilities Coordinators and 2–3 Service Technicians in Signal Hill, CA. The role focuses on coordinating repairs, preventive maintenance, and emergency services while driving performance through SLA and KPI monitoring.

Ideal candidate will have strong leadership, work order management, and vendor management skills, with CMMS experience (ServiceChannel / Corrigo

Qualifications

• Proven experience leading a facilities coordination team.
• Expertise in work order management and technician dispatch.
• Knowledge of HVAC, plumbing, electrical, and general maintenance.
• Experience managing vendors and subcontractors.
• Experience monitoring SLA and KPI performance.
• Familiarity with CMMS platforms such as ServiceChannel, Corrigo or Ecotrak.

Responsibilities

• Lead and manage Facilities Coordinators and Service Technicians.
• Oversee work orders, technician dispatch, and service scheduling.
• Coordinate repairs, preventive maintenance, and emergency services.
• Manage vendors, subcontractors, estimates, and quotes.
• Monitor SLAs, KPIs, response times, and service quality.
• Handle client escalations and improve service operations.

Skills

Team leadership

Work order management

Technician dispatching

Vendor management

SLA/KPI monitoring

Service operations improvement

Tools

ServiceChannel

Corrigo

Ecotrak

Job description

We are looking for an experienced Facilities Service Manager to lead daily service operations and manage a team of approximately 11 Facilities Coordinators and 2–3 Service Technicians.

KEY RESPONSIBILITIES:

• Lead and manage Facilities Coordinators and Service Technicians.
• Oversee work orders, technician dispatch, and service scheduling.
• Coordinate repairs, preventive maintenance, and emergency services.
• Manage vendors, subcontractors, estimates, and quotes.
• Monitor SLAs, KPIs, response times, and service quality.
• Handle client escalations and improve service operations.

IDEAL CANDIDATE:

• Lead Service Technician

REQUIRED SKILLS:

• Team leadership and technician coordination.
• Work order management and technician dispatching.
• Knowledge of HVAC, plumbing, electrical, and general maintenance.
• Vendor and subcontractor management.
• SLA/KPI monitoring and service performance.
• Experience with CMMS platforms such as ServiceChannel, Corrigo, or Ecotrak is preferred.