Facilities Service Coordinator

Turf Casa; Lakeway (TX); Remote; USD 28,000 - 34,000; Full time

Benefits offered by this job

Paid training

Paid time off

Holiday pay

Employee product discounts

Job summary

TurfCasa is seeking a remote, full-time coordinator to log on-site service requests and coordinate visits with our local teams in Lakeway, TX. The role emphasizes clear communication, organized tracking, and following approved processes.

Entry-level applicants are welcome and paid training is provided. Pay starts at $20.50–$24.75 per hour, with eligibility for paid time off and holidays for full-time staff.

Qualifications

• Entry-level applicants welcome.
• Paid training provided.
• U.S.-based remote applicants welcome; employment eligibility confirmed during hiring.

Responsibilities

• Log facilities and cleaning service requests reported by the on-site team.
• Arrange approved service visits and relay access or timing details through the site contact.
• Track completion updates and route unresolved issues or spending requests to management.

Skills

Organized service tracking

Clear communication

Job description

Coordinate facilities requests remotely with the people who perform on-site work.

Remote role supporting TurfCasa, whose office is in Lakeway, Texas. This position coordinates with our on-site fulfillment teams; it does not perform physical warehouse, delivery, installation or facilities work. U.S.-based remote applicants are welcome; employment eligibility for the applicant's work location must be confirmed during hiring.

Full-time is the primary opening. Part-time candidates may be considered depending on staffing needs. Entry-level applicants are welcome. Paid training is provided.

Pay: $20.50-$24.75 per hour in base pay. Starting pay within this range depends on relevant skills and experience.

What you will do

• Log facilities and cleaning service requests reported by the on-site team.
• Arrange approved service visits and relay access or timing details through the site contact.
• Track completion updates and route unresolved issues or spending requests to management.

What will help you succeed

Organized service tracking and clear communication with team members and providers. You should be comfortable learning remote collaboration tools, communicating with on-site teammates and following approved processes.

Benefits and schedule

• Full-time employees: 10 days of accrued paid time off and 6 paid holidays.
• Part-time employees: prorated paid time off.
• Paid training.
• Schedules provided two weeks in advance where practical.
• A pay review after 90 days; a raise is not guaranteed.
• Employee product discounts, subject to approved product margins.

Benefits are administered under the applicable company policies and eligibility terms.

You can also follow TurfCasa at https://www.linkedin.com/company/turfcasa/ for company updates. Following is optional and is not a hiring or application-review criterion.