Facilities Reservation & Community Access Coordinator

Rochester; Rochester (MN); On-site; USD 55,000 - 75,000; Full time

Job summary

Rochester Public Schools seeks a dedicated Coordinator of District Facility Use to manage the facility reservation process from inquiry to event completion.

You will guide customers through requirements, explain policies and fees, and coordinate district-level support to ensure smooth, compliant bookings. A strong customer-service orientation, effective communication, and attention to detail are essential in this role.

Qualifications

• Bachelor’s Degree or equivalent professional experience required.
• Strong customer service and communication skills.
• Ability to collaborate with diverse stakeholders and manage detail.
• Knowledge of basic invoicing and accounting.

Responsibilities

• Coordinate the district facility reservation process from inquiry to confirmation with responsive service.
• Explain procedures, policies, fees, and requirements in clear language.
• Check proposed activities against Board policy for Facility Use.
• Help customers navigate requirements and complete reservations efficiently.
• Arrange district-level support (IT, Auditorium Technician, Event Supervisor) as needed.
• Provide exceptional customer service and support facility rental program improvements.

Skills

Customer service

Communication

Collaboration

Attention to detail

Problem solving

Education

Bachelor’s Degree or equivalent professional experience

Tools

Invoicing

Accounting basics

Job description

Rochester Public Schools seeks a dedicated Coordinator of District Facility Use to manage the facility reservation process from inquiry to event completion.

You will guide customers through requirements, explain policies and fees, and coordinate district-level support to ensure smooth, compliant bookings. A strong customer-service orientation, effective communication, and attention to detail are essential in this role.