Facilities Ops Lead: Training, Safety & Member Experience

lifetime; United States; On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products and 2

401(k) retirement savings plan with公司

Job summary

Life Time is seeking a Facilities Operations Assistant Manager to support the Facilities Operations Manager in delivering clean, safe, and welcoming clubs. This full-time role involves maintaining spaces, training staff, and providing managerial support when the manager is away; schedules counterbalance to the manager.

You will engage with members, respond to feedback, help with budget recommendations, and participate in safety and recruiting activities.

Qualifications

• High School Diploma or GED.
• CPR/AED certification required within 30 days of hire.
• 1 year of customer service experience.
• Aquatic Facilities Operator Certification (AFO).
• Certified Pool Operator license (CPO) within 3 months of hire.
• Must be available to work a flexible schedule to meet the needs of the business.
• Preferred: Health and fitness operations experience.
• Preferred: College degree in business, hospitality, or related field.
• Preferred: Experience with building operations.

Responsibilities

• Assists staff in maintaining locker rooms, fitness floors, common areas, and amenities
• Responds to member feedback with urgency and follow up communication with solutions
• Assists the manager with monthly and annual budget recommendations
• Assists in training team members through providing on going training, coaching, counseling, and continuous feedback
• Serves on the club Safety Committee ensuring policies and regulations are in compliance with OSHA regulations
• Assists with the recruiting and interviewing for the Operations department
• Attends weekly department head, Operations department, and "all club" meetings
• Builds positive relationship with members while gathering feedback
• Coordinates and creates Operations staff schedules

Skills

Customer service experience

Education

High School Diploma or GED

CPR/AED certification

Aquatic Facilities Operator Certification (AFO)

Certified Pool Operator (CPO) license

College degree in business, hospitality, or related field

Tools

CPR/AED certification

Job description

Life Time is seeking a Facilities Operations Assistant Manager to support the Facilities Operations Manager in delivering clean, safe, and welcoming clubs. This full-time role involves maintaining spaces, training staff, and providing managerial support when the manager is away; schedules counterbalance to the manager.

You will engage with members, respond to feedback, help with budget recommendations, and participate in safety and recruiting activities.