Facility Operations Lead — Customer Experience & Training

Life Time Inc.; Sacramento (CA); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products and-

401(k) with company match

Training and professional development

Paid sick leave

Job summary

Life Time Inc. is seeking a Facility Operations Assistant Manager in California to support the Facility Operations Manager. This full-time role emphasizes clean, safe, and welcoming clubs, staff training, and flexible scheduling to meet business needs.

The position involves aiding in budgeting, recruiting, and coordinating staff schedules while maintaining strong member relationships and high service standards.

Qualifications

• 1 year of customer service experience.
• High school diploma or GED required.
• CPR/AED certification within 30 days of hire.
• AFO certification required; CPO license within 3 months.

Responsibilities

• Assists staff in maintaining locker rooms, fitness floors, common areas, and amenities.
• Responds to member feedback with urgency and provides follow up communication with solutions.
• Assists the manager with monthly and annual budget recommendations.
• Assists in training team members through providing ongoing training, coaching, counseling, and feedback.
• Serves on the club Safety Committee ensuring OSHA compliance.
• Assists with recruiting and interviewing for the Operations department.
• Attends weekly department head, Operations department, and all club meetings.
• Builds positive relationships with members and gathers feedback.
• Coordinates and creates Operations staff schedules.

Skills

Customer service

Flexibility

Team training

Education

High School Diploma or GED

CPR/AED certification

Aquatic Facilities Operator Certification (AFO)

Certified Pool Operator license (CPO)

Job description

Life Time Inc. is seeking a Facility Operations Assistant Manager in California to support the Facility Operations Manager. This full-time role emphasizes clean, safe, and welcoming clubs, staff training, and flexible scheduling to meet business needs.

The position involves aiding in budgeting, recruiting, and coordinating staff schedules while maintaining strong member relationships and high service standards.