Facilities Operations Specialist

Jones Lang LaSalle Incorporated; Palo Alto (CA); On-site; USD 60,000 - 88,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off

Daily Pay

Job summary

Jones Lang LaSalle Incorporated (JLL) seeks a Facilities Coordinator in Palo Alto, CA. You will support the Facilities Manager in delivering maintenance, procurement, and vendor management, while developing client relationships to advance corporate real estate goals.

This on-site role requires at least two years in a corporate setting, strong customer service, CMMS familiarity, and the ability to manage priorities and respond to 24/7 emergencies.

Qualifications

• Minimum of two years of industry experience in corporate environment, third-party service provider, or consulting capacity.
• Excellent customer service, computer, managerial, verbal, and written communication skills for effective stakeholder interaction.
• Ability to multi-task and effectively organize responsibilities to achieve portfolio goals and objectives while managing multiple priorities.
• Basic knowledge of building systems including mechanical and electrical systems for effective facility operations support.

Responsibilities

• Work with Facilities Manager to oversee delivery of maintenance and repair services while maintaining client satisfaction with Facility Management services.
• Interface with property occupants and provide 24/7 emergency call support with site attendance while following established escalation procedures.
• Support work order management for in-house staff and vendors while meeting or exceeding site KPIs and assisting with monthly SLA monitoring.

Skills

Customer service

Verbal and written communication

Multi-tasking

Facilities operations knowledge

Teamwork

Tools

CMMS

Job description

Jones Lang LaSalle Incorporated (JLL) seeks a Facilities Coordinator in Palo Alto, CA. You will support the Facilities Manager in delivering maintenance, procurement, and vendor management, while developing client relationships to advance corporate real estate goals.

This on-site role requires at least two years in a corporate setting, strong customer service, CMMS familiarity, and the ability to manage priorities and respond to 24/7 emergencies.