Facilities Operations Specialist

Jones Lang LaSalle Incorporated; Culver City (CA); Sur place; USD 65 000 - 80 000; Plein temps

Avantages offerts par ce poste

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Early access to earned wages through 2

Résumé du poste

Jones Lang LaSalle Incorporated in Culver City, CA is seeking a Facilities Coordinator to support the Facilities Manager in delivering maintenance and client services across properties. You will oversee 24/7 emergency response, manage work orders, and monitor KPIs and SLAs to ensure operational excellence.

The role emphasizes collaboration with the account team, budget support, and vendor coordination, with a focus on customer satisfaction and implementing IFM best practices.

Qualifications

• Minimum 2 years of industry experience in corporate environment, third-party service provider, or consulting capacity.
• Excellent customer service, computer, managerial, verbal, and written communication skills for effective stakeholder interaction.
• Ability to multi-task and effectively organize responsibilities to achieve portfolio goals and objectives while managing multiple priorities.
• Basic knowledge of building systems including mechanical and electrical systems for effective facility operations support.
• Computer proficiency with ability to utilize various software platforms and systems for facility management operations.
• Availability for 24/7 emergency call support and site attendance as required for critical facility operations.
• Strong problem-solving skills with ability to follow established procedures and escalation protocols effectively.

Responsabilités

• Oversee delivery of maintenance and repair services while maintaining client satisfaction.
• Provide 24/7 emergency call support and site attendance.
• Support work order management for in-house staff and vendors while meeting site KPIs and SLA monitoring.
• Collaborate with account team and drive IFM best practices and innovations.
• Assist in development and management of operating and capital budgets.
• Support annual management plans and KPI achievement.
• Oversee reporting for clients and optimize supplier expenditure.

Connaissances

Customer service

Communication

Multi-tasking

Building systems knowledge

Computer proficiency

Outils

CMMS

Description du poste

Jones Lang LaSalle Incorporated in Culver City, CA is seeking a Facilities Coordinator to support the Facilities Manager in delivering maintenance and client services across properties. You will oversee 24/7 emergency response, manage work orders, and monitor KPIs and SLAs to ensure operational excellence.

The role emphasizes collaboration with the account team, budget support, and vendor coordination, with a focus on customer satisfaction and implementing IFM best practices.