Facilities Operations Leader - Client & Vendor Champion

Jones Lang LaSalle Incorporated; Dallas, Fort Worth (TX, TX); Hybrid; USD 113,000 - 117,000; Full time

Benefits offered by this job

401(k) plan with matching company

Medical, Dental & Vision Care

Paid parental leave

Paid Time Off and Holidays

Early access to earned wages via Daily

Job summary

Jones Lang LaSalle Incorporated (JLL) is seeking a Facilities Operations Manager to lead the operations and maintenance of client facilities on an IFM account. You will drive incident resolution, manage escalations, and ensure contract deliverables while delivering cost savings and energy initiatives.

You will oversee vendor performance, maintain strong client relationships, and ensure compliance with codes and internal standards.

Qualifications

• Bachelor’s Degree in a related area.
• Minimum 5–10 years of relevant experience.
• Proven experience managing a team.

Responsibilities

• Lead operations and maintenance of facility services.
• Manage client escalations and ensure contract deliverables.
• Monitor budgets and cost-saving initiatives.
• Oversee vendor management and service quality.
• Ensure compliance with applicable codes and policies.

Skills

Leadership

Vendor management

Client relationship management

Data analytics

Budgeting

Operations management

Building systems knowledge

Education

Bachelor’s Degree in a related area

Job description

Jones Lang LaSalle Incorporated (JLL) is seeking a Facilities Operations Manager to lead the operations and maintenance of client facilities on an IFM account. You will drive incident resolution, manage escalations, and ensure contract deliverables while delivering cost savings and energy initiatives.

You will oversee vendor performance, maintain strong client relationships, and ensure compliance with codes and internal standards.