Facilities Operations Leader — IFM Excellence

JLL; City of Syracuse (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

JLL is seeking an Operations Manager to join our client-facing facilities team in the New York region. You will oversee Sr Facility Managers, Facility Managers and Engineers, directing operations and maintenance programs across diverse building types within JLL’s managed portfolio.

Expect to lead process improvements, escalations handling, and cross-functional collaboration to ensure service excellence and client satisfaction.

Job description

JLL is seeking an Operations Manager to join our client-facing facilities team in the New York region. You will oversee Sr Facility Managers, Facility Managers and Engineers, directing operations and maintenance programs across diverse building types within JLL’s managed portfolio.

Expect to lead process improvements, escalations handling, and cross-functional collaboration to ensure service excellence and client satisfaction.