Facilities Operations Leader - 24/7 Site Excellence

Aramark; Allentown (Lehigh County); On-site; USD 110,000 - 140,000; Full time

Job summary

Aramark is seeking a General Maintenance Manager to lead facilities operations for a busy, 24/7 site in the Lehigh Valley. You will direct maintenance, custodial services, and vendor relationships while ensuring performance and client satisfaction.

You will oversee a 10-person team of skilled trades, manage budgets, and report to senior leadership. The role demands strong executive presence and a track record of improving facilities operations.

Qualifications

• Minimum of 3–5 years of senior leadership experience in facilities, maintenance, or operations management.
• Experience managing teams within a facilities or building operations environment.
• Strong understanding of major building systems, including HVAC and related infrastructure.
• Working knowledge of custodial operations and facility troubleshooting.
• Experience managing budgets and financial performance.
• Proven ability to lead teams, vendors, and contractors.
• Excellent communication, customer service, and relationship management skills.
• Strong executive presence with the ability to interact effectively with clients and senior leaders.

Responsibilities

• Provide overall leadership for facilities management operations, including maintenance and custodial services.
• Manage day-to-day operations of a complex, multi-use facility operating in a 24/7 manufacturing environment.
• Lead a team of approximately 10 associates, including skilled trades personnel.
• Foster strong client relationships and serve as the primary point of contact for key stakeholders and senior leadership.
• Ensure delivery of white-glove custodial services and exceptional facility standards.
• Oversee building maintenance, HVAC systems, and critical infrastructure.
• Manage third-party vendors and contractors to ensure service quality, compliance, and performance.
• Maintain a safe, efficient, and compliant work environment.
• Drive operational excellence through performance metrics, process improvements, and strong leadership practices.
• Own site financial performance, including budgeting, forecasting, and P&L management.

Skills

Senior leadership

Facilities management

Operations management

Team leadership

HVAC systems

Vendor management

Communication skills

Job description

Aramark is seeking a General Maintenance Manager to lead facilities operations for a busy, 24/7 site in the Lehigh Valley. You will direct maintenance, custodial services, and vendor relationships while ensuring performance and client satisfaction.

You will oversee a 10-person team of skilled trades, manage budgets, and report to senior leadership. The role demands strong executive presence and a track record of improving facilities operations.