Facilities Leader - 24/7 Shelter Ops & Safety

Greater Philadelphia Urban Affairs; Philadelphia (Philadelphia County); On-site; USD 59,000 - 72,000; Full time

Job summary

Greater Philadelphia Urban Affairs seeks a Maintenance Manager to oversee the infrastructure and facility systems at its two emergency shelter locations in Philadelphia. You will lead maintenance operations, manage vendors, ensure safety, compliance, and uptime, and work with leadership to plan improvements.

The role requires 5-7 years in facilities management, strong knowledge of building systems, budgeting, CMMS, and ability to respond to 24/7 shelter needs.

Qualifications

• High School Diploma or GED required; Associate’s or Bachelor’s degree preferred in Facilities Management, Engineering, Construction Management, or related field.
• 5-7 years of progressive experience in facilities or maintenance management, preferably in shelters, residential facilities, healthcare, or high-occupancy environments.
• Demonstrated supervisory experience leading maintenance teams.
• Strong knowledge of building systems (HVAC, plumbing, electrical, life-safety systems).
• Experience with budgeting, vendor management, and contract oversight.
• Proficiency with CMMS or maintenance tracking systems.
• Strong leadership, communication, and problem-solving skills.
• Ability to respond to emergency situations and adapt to the operational needs of a 24/7 shelter environment.

Responsibilities

• Develop and implement preventive and predictive maintenance plans to reduce downtime and extend equipment life.
• Oversee repairs, inspections, and ongoing maintenance of building systems including HVAC, plumbing, electrical, life-safety systems, and structural components.
• Ensure rapid response to emergency repair needs to maintain uninterrupted shelter operations.
• Maintain organized records of inspections, repairs, warranties, and maintenance schedules.
• Utilize a CMMS or comparable tracking system to monitor work orders and asset performance.
• Supervise and support maintenance technicians and facilities staff.
• Establish clear performance expectations, schedules, and accountability measures.
• Provide training on safety protocols, equipment use, and facility standards.
• Foster a culture of teamwork, professionalism, and safety.
• Develop and manage the annual maintenance budget in coordination with senior leadership.
• Monitor maintenance expenditures, ensuring cost-effective purchasing of equipment and supplies.
• Negotiate and manage vendor contracts for specialized services (e.g., fire systems, elevators, waste management, security systems).
• Review invoices and ensure fiscal accountability within maintenance operations.
• Ensure compliance with city, state, and federal safety standards.
• Conduct regular safety inspections and risk assessments.
• Maintain compliance documentation for fire safety, environmental health, and emergency preparedness.
• Coordinate with regulatory agencies during inspections and audits.
• Track KPIs related to maintenance efficiency, response times, and system reliability.
• Prepare reports for leadership detailing facility conditions, improvement plans, and capital needs.
• Analyze trends to identify opportunities for cost savings, efficiency improvements, and long-term infrastructure planning.

Education

High School Diploma or GED

Associate’s or Bachelor's degree in Facilities Management or related field

Relevant certifications preferred

Job description

Greater Philadelphia Urban Affairs seeks a Maintenance Manager to oversee the infrastructure and facility systems at its two emergency shelter locations in Philadelphia. You will lead maintenance operations, manage vendors, ensure safety, compliance, and uptime, and work with leadership to plan improvements.

The role requires 5-7 years in facilities management, strong knowledge of building systems, budgeting, CMMS, and ability to respond to 24/7 shelter needs.