General Maintenance Manager

Aramark; Allentown (Lehigh County); On-site; USD 110,000 - 140,000; Full time

Job summary

Aramark is seeking a General Maintenance Manager to lead facilities operations for a busy, 24/7 site in the Lehigh Valley. You will direct maintenance, custodial services, and vendor relationships while ensuring performance and client satisfaction.

You will oversee a 10-person team of skilled trades, manage budgets, and report to senior leadership. The role demands strong executive presence and a track record of improving facilities operations.

Qualifications

• Minimum of 3–5 years of senior leadership experience in facilities, maintenance, or operations management.
• Experience managing teams within a facilities or building operations environment.
• Strong understanding of major building systems, including HVAC and related infrastructure.
• Working knowledge of custodial operations and facility troubleshooting.
• Experience managing budgets and financial performance.
• Proven ability to lead teams, vendors, and contractors.
• Excellent communication, customer service, and relationship management skills.
• Strong executive presence with the ability to interact effectively with clients and senior leaders.

Responsibilities

• Provide overall leadership for facilities management operations, including maintenance and custodial services.
• Manage day-to-day operations of a complex, multi-use facility operating in a 24/7 manufacturing environment.
• Lead a team of approximately 10 associates, including skilled trades personnel.
• Foster strong client relationships and serve as the primary point of contact for key stakeholders and senior leadership.
• Ensure delivery of white-glove custodial services and exceptional facility standards.
• Oversee building maintenance, HVAC systems, and critical infrastructure.
• Manage third-party vendors and contractors to ensure service quality, compliance, and performance.
• Maintain a safe, efficient, and compliant work environment.
• Drive operational excellence through performance metrics, process improvements, and strong leadership practices.
• Own site financial performance, including budgeting, forecasting, and P&L management.

Skills

Senior leadership

Facilities management

Operations management

Team leadership

HVAC systems

Vendor management

Communication skills

Job description

Job Description

We are seeking a dynamic and experienced General Maintenance Manager to lead facilities operations for a unique, high-profile manufacturing and commercial site in the Lehigh Valley area.

The General Manager will be responsible for the overall leadership of facility maintenance, custodial operations, vendor management, financial performance, and client relationships. This role requires a strong executive presence, the ability to engage with senior leadership, and a proven track record of leading teams in complex facilities environments.

Job Responsibilities

• Provide overall leadership for facilities management operations, including maintenance and custodial services.
• Manage day-to-day operations of a complex, multi-use facility operating in a 24/7 manufacturing environment.
• Lead a team of approximately 10 associates, including skilled trades personnel.
• Foster strong client relationships and serve as the primary point of contact for key stakeholders and senior leadership.
• Ensure delivery of white-glove custodial services and exceptional facility standards.
• Oversee building maintenance, HVAC systems, and critical infrastructure.
• Manage third-party vendors and contractors to ensure service quality, compliance, and performance.
• Maintain a safe, efficient, and compliant work environment.
• Drive operational excellence through performance metrics, process improvements, and strong leadership practices.
• Own site financial performance, including budgeting, forecasting, and P&L management.

Qualifications

• Minimum of 3-5 years of senior leadership experience in facilities, maintenance, or operations management.
• Experience managing teams within a facilities or building operations environment.
• Strong understanding of major building systems, including HVAC and related infrastructure.
• Working knowledge of custodial operations and facility troubleshooting.
• Experience managing budgets and financial performance.
• Proven ability to lead teams, vendors, and contractors.
• Excellent communication, customer service, and relationship management skills.
• Strong executive presence with the ability to interact effectively with clients and senior leaders.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.