Facilities Operations Leader

JLL; Greenwich (CT); On-site; USD 61,000 - 70,000; Full time

Benefits offered by this job

401(k) match

Medical, Dental & Vision

Paid parental leave

Paid Time Off

Daily Pay

Job summary

JLL in Greenwich, CT is seeking a Facilities Coordinator to serve as the operational backbone of the client’s workplace, coordinating maintenance, vendor oversight, and occupancy services while supporting site and facility managers. You’ll conduct daily walkthroughs, respond to work orders with urgency, manage repairs and events, and ensure safety and compliance across building systems.

This role emphasizes customer service, clear communication, independence, and a proactive approach to

Qualifications

• HS diploma or GED.
• 5+ years in facilities/property/hospitality operations.
• Superior customer service under pressure.
• Excellent communication, organization and problem solving with a proactive approach.
• Ability to work independently with minimal supervision while managing priorities.
• Proficiency in Microsoft Office and ability to learn CMMS.
• Self-motivated, energetic, flexible with strong attention to detail.

Responsibilities

• Conduct daily facility walkthroughs for a clean, organized workplace and identify operational improvements.
• Respond to work orders promptly with KPI focus and exceptional service, tracking to completion.
• Schedule and manage repairs, maintenance and minor works with vendors to minimize disruption.
• Serve as site point of contact for amenities including fitness, food services, transport, conference room management, and events.
• Liaise with internal teams and vendors to ensure timely, compliant service delivery and monitor SLAs.
• Maintain records including work orders, inventories and emergency plans; manage building access systems.
• Respond to emergencies following protocols to meet safety and contractual obligations.

Skills

Customer service

Communication

Organization

Problem solving

Independence

MS Office

CMMS knowledge

Attention to detail

Education

HS diploma or GED

Tools

CMMS (Maximo/Corrigo)

Job description

JLL in Greenwich, CT is seeking a Facilities Coordinator to serve as the operational backbone of the client’s workplace, coordinating maintenance, vendor oversight, and occupancy services while supporting site and facility managers. You’ll conduct daily walkthroughs, respond to work orders with urgency, manage repairs and events, and ensure safety and compliance across building systems.

This role emphasizes customer service, clear communication, independence, and a proactive approach to