Facilities Operations Lead - Vendor & Site Ops

JLL; Austin (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

JLL in Austin, TX is seeking an Assistant Facilities Manager to lead a professional team and manage vendor relationships across janitorial, mechanical, electrical, plumbing, HVAC, and other essential building systems. You will drive site operations, support capital planning, and coordinate with cross-functional teams to keep facilities running smoothly.

This role emphasizes financial management, budgeting, and ensuring safety and risk compliance, with opportunities to strengthen client

Qualifications

• HS diploma or GED
• Minimum 2 years of supervisory experience in facilities management or related field
• Proven ability to manage vendor relationships and ensure compliance with contract requirements and service level agreements
• Strong analytical, organizational, and presentation skills with demonstrated financial acumen
• Proficient in a range of information technology tools and platforms including budgeting and reporting systems
• Excellent client relationship management skills with track record of delivering exceptional service quality

Responsibilities

• Manage site operations in accordance with all agreed policies, procedures, and contract scope while ensuring vendor compliance with contract terms and insurance requirements
• Oversee vendor management for maintenance services including janitorial, mechanical, electrical, plumbing, carpentry, critical systems, and HVAC across your portfolio of sites
• Proactively develop and manage client relationships, delivering exceptional service quality that meets or exceeds key performance indicators as reflected by client feedback
• Assist with annual budgeting and quarterly forecasting processes, prepare monthly spend reports analyzing actual versus budget variances, and manage vendor purchase orders, invoices, and payments
• Lead, develop, and supervise a professional, creative, and detail-oriented team while providing excellent onboarding, training, and team building opportunities
• Coordinate internally with fitness, food services, security, and capital projects teams to support site operations including moves, reconfigurations, events, safety initiatives, and reception services
• Support implementation of short and long-term projects while helping develop and approve annual capital plans for each building in close collaboration with clients

Skills

Vendor management

Budgeting

Supervisory experience

Financial acumen

Education

Associate's or Bachelor's degree in Facilities, Property, Business, or related field

Facility Management credential (FMP/CFM)

Tools

CMMS platforms

Microsoft Office Suite

Job description

JLL in Austin, TX is seeking an Assistant Facilities Manager to lead a professional team and manage vendor relationships across janitorial, mechanical, electrical, plumbing, HVAC, and other essential building systems. You will drive site operations, support capital planning, and coordinate with cross-functional teams to keep facilities running smoothly.

This role emphasizes financial management, budgeting, and ensuring safety and risk compliance, with opportunities to strengthen client