Facilities Operations Lead: Vendor & Maintenance

cw; New York (NY); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Retirement plan

Job summary

Cushman & Wakefield in New York seeks a Facilities Coordinator to manage daily facility operations across assigned properties. You will be the primary contact for clients, vendors, landlords, and internal teams, coordinating maintenance and work orders to meet SLAs.

Your responsibilities include monitoring vendors, processing invoices, ensuring safety compliance, and maintaining strong customer relationships in a fast-paced environment.

Qualifications

• High school diploma or GED required; degree preferred.
• Experience in facilities, property or tenant services is desirable.
• Strong communication and customer service skills are essential.

Responsibilities

• Provide general facility management services and monitor office/facility operations.
• Address client inquiries and ensure timely service delivery and issue resolution.
• Follow up with clients to ensure satisfaction and maintain relationships.
• Coordinate with contractors for service and repair of equipment.
• Create and manage work orders; track status and invoices.
• Monitor vendor performance and ensure compliance with SLAs.

Skills

Communication

Customer service

Multi-tasking

Time management

Detail oriented

Problem solving

Education

High school diploma or GED

Associates or Bachelors degree in facilities management or related field preferred

Job description

Cushman & Wakefield in New York seeks a Facilities Coordinator to manage daily facility operations across assigned properties. You will be the primary contact for clients, vendors, landlords, and internal teams, coordinating maintenance and work orders to meet SLAs.

Your responsibilities include monitoring vendors, processing invoices, ensuring safety compliance, and maintaining strong customer relationships in a fast-paced environment.