Facilities Operations & Vendor Coordinator

cw; Getzville (NY); On-site; USD 33,000 - 38,000; Full time

Job summary

Cushman & Wakefield is seeking a Facilities Coordinator to support the facility management team in delivering client facility services. You will coordinate work orders, manage documentation, and ensure service delivery aligns with KPI/SLA expectations.

You will liaison with engineering staff, vendors, and landlords, manage purchase orders, and help with inspections and events. This role requires 3+ years in admin/tenant services and familiarity with REALM CMMS.

Qualifications

• 3+ years of work experience in an administrative, accounting, or tenant services capacity.
• Experience with data entry, expansive reporting, spreadsheets/pivot tables, and analytics.
• Solid financial acumen, including purchase order creation and management.
• Experience with REALM CMMS or other work order management systems.
• Experience in facilities/property management, commercial real estate, or professional services preferred.

Responsibilities

• Support day-to-day facility operations and serve as a key point of contact for client requests, inquiries, and facility issues.
• Coordinate work orders, maintenance, repairs, inspections, and service requests with engineering staff, vendors, contractors, and landlords.
• Create purchase orders and assist with approvals, vendor bids/proposals, invoice review, and payment processing.
• Track open work orders and provide timely updates to clients and stakeholders through completion.
• Maintain accurate records and documentation for maintenance, repairs, vendors, equipment, and building activities.
• Coordinate vendor access, scheduling, billing procedures, and service delivery while monitoring performance.
• Assist with building inspections, special events, complex facility issues, and emergency/disaster response.
• Support KPI/SLA reporting, process improvement, and training for vendors and new team members.
• Follow all building-specific maintenance, safety, and operating procedures.

Skills

Strong Communication

Customer Focus

Initiative

Multitasking

Time Management

Attention to Detail

Financial Awareness

Teamwork

Data Entry

Analytics

Tools

REALM CMMS

Pivot Tables

Vendor Management Tools

Job description

Cushman & Wakefield is seeking a Facilities Coordinator to support the facility management team in delivering client facility services. You will coordinate work orders, manage documentation, and ensure service delivery aligns with KPI/SLA expectations.

You will liaison with engineering staff, vendors, and landlords, manage purchase orders, and help with inspections and events. This role requires 3+ years in admin/tenant services and familiarity with REALM CMMS.