Facilities Operations Lead – Multi-Building Portfolio

JLL; Austin (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

JLL is seeking an Assistant Facilities Manager to support the delivery of facilities management across a complex commercial portfolio, ensuring safe, reliable, compliant, and well-maintained facilities while delivering exceptional client and occupant service.

You will work closely with Facilities Managers, engineering teams, vendors, and service partners to manage day-to-day operations, coordinate maintenance, monitor work orders, and conduct inspections to resolve issues in a fast-paced

Qualifications

• High school diploma required.
• 5+ years of progressive experience in facilities management, building operations, property management, or engineering operations.
• Experience supporting commercial, corporate, industrial, or technically complex facilities with hands-on operational responsibilities.
• Ability to coordinate vendors, contractors, and service providers while holding them accountable for scope, schedule, quality, and follow-through.

Responsibilities

• Conduct routine facility inspections across assigned buildings to identify maintenance, housekeeping, safety, environmental, and operational deficiencies, then initiate corrective work orders and drive issues through completion.
• Monitor work orders within the CMMS to ensure requests are properly documented, prioritized, assigned, and completed while reviewing aging and overdue items to remove barriers to closure.
• Coordinate and oversee third-party service providers by verifying vendors meet established scope, service expectations, schedules, safety requirements, and site standards while conducting field verification of completed work.
• Support daily facilities operations involving electrical, plumbing, lighting, life safety, elevators, building controls, and other infrastructure while escalating issues that could affect operations, safety, or business continuity.
• Work closely with engineering personnel to understand building conditions, equipment issues, maintenance priorities, and operational risks while supporting coordination of planned shutdowns and infrastructure projects.
• Serve as a facilities point of contact for assigned buildings by responding professionally to facility-related concerns, maintaining regular stakeholder communication, and providing clear status reporting on open issues and corrective actions.
• Support facilities budgeting by assisting with purchase orders, proposals, invoices, expense tracking, and identifying cost-reduction opportunities while maintaining operational reliability and service quality.

Skills

Strong organizational skills

Strong communication skills

Problem-solving skills

Education

High school diploma

Associate degree or facilities management certification (IFMA FMP, BOMI, CFM, SMA, OSHA)

Tools

Microsoft Office

CMMS / work-order systems

Job description

JLL is seeking an Assistant Facilities Manager to support the delivery of facilities management across a complex commercial portfolio, ensuring safe, reliable, compliant, and well-maintained facilities while delivering exceptional client and occupant service.

You will work closely with Facilities Managers, engineering teams, vendors, and service partners to manage day-to-day operations, coordinate maintenance, monitor work orders, and conduct inspections to resolve issues in a fast-paced