Facilities Operations Associate — Service Excellence

Jones Lang LaSalle Incorporated; Charlotte (NC); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Daily Pay access

Job summary

Jones Lang LaSalle Incorporated (JLL) is seeking an Assistant Facility Manager to support daily operations across client sites and help drive safe, efficient, and high-performing workplaces. You will work closely with the Senior Facilities Manager to deliver services that meet client expectations and budget targets.

The role requires 3+ years in facilities management, CMMS proficiency, and strong communication.

Qualifications

• 3+ years of facilities management experience in corporate, manufacturing, healthcare, or CRE environments.
• Experience supporting facilities operations in fast-paced commercial or corporate settings.
• Proven ability to manage work orders, vendors, and preventive maintenance programs.

Responsibilities

• Support daily facilities operations across client sites and ensure safe, high-performing workplaces.
• Oversee work orders, follow‑ups with customers, technicians and vendors to deliver quality service.
• Coordinate with vendors and staff to execute work safely and with minimal disruption.
• Conduct routine site inspections to maintain building services and compliance.
• Assist with budgeting, variance reporting and cost-saving initiatives.
• Foster relationships with stakeholders and drive continuous improvement.

Skills

Facilities management

CMMS experience

Vendor coordination

Excel reporting

Client relationship

Budget management

Education

Bachelor’s degree in Facilities Management, Engineering, Business Administration, or related field

Tools

Corrigo CMMS

Microsoft Excel

Job description

Jones Lang LaSalle Incorporated (JLL) is seeking an Assistant Facility Manager to support daily operations across client sites and help drive safe, efficient, and high-performing workplaces. You will work closely with the Senior Facilities Manager to deliver services that meet client expectations and budget targets.

The role requires 3+ years in facilities management, CMMS proficiency, and strong communication.