Facilities Operations Lead – Hybrid & Global Offices

Acosta Group; Jacksonville (FL); Hybrid; USD 75,000 - 95,000; Full time

Job summary

Acosta Group seeks a Manager, Facilities – Global Corporate Services to oversee day-to-day facilities management across its Jacksonville offices. This hybrid role combines on-site work with organizational program execution under the Head of Real Estate.

The ideal candidate will manage budgets, coordinate vendors, ensure safety standards, and collaborate with IT and Corporate Communications to support workplace technology and employee experience.

Qualifications

• Working knowledge of facilities management, building systems, and workplace technology (A/V, low-voltage/data cabling, digital signage, building automation).
• Strong project coordination skills with a track record of delivering site-level projects on schedule and within an approved budget.

Responsibilities

• Implement and maintain standardized facilities management programs within an assigned portfolio of corporate offices and collaboration centers, applying the enterprise standards defined by the Head of Real Estate.
• Manage day-to-day facility operations for the assigned portfolio, including maintenance, work-order response, vendor and service-contract administration, janitorial and workplace services, and space readiness.
• Apply and maintain established facilities policies, procedures, and preventive maintenance schedules at assigned sites, and recommend improvements to the Head of Real Estate for consideration as enterprise standards.
• Coordinate with IT and Corporate Communications on the installation, support, and upkeep of workplace technology at assigned sites, including A/V systems, digital signage, and branded environments.
• Ensure assigned facilities comply with company standards for safety, emergency preparedness, and business continuity; elevate risks, incidents, and exceptions to Corporate Security, Risk Management, and the Head of Real Estate.
• Administer site-level operating budgets within an approved annual plan: track spend, process invoices and purchase orders, and provide cost, variance, and forecast inputs to the Head of Real Estate, who retains ownership of the global facilities budget and capital plan.
• Build effective working relationships with site leaders, office managers, and employees to support daily operations and workplace improvements; executive-level partnership, enterprise governance, and master vendor negotiation remain with the Head of Real Estate.
• Support cross-functional sustainability, workplace enhancement, and employee experience initiatives as a contributing team member rather than as the program owner.
• Prepare recurring operational reporting and analysis — service levels, work-order metrics, site spend, and vendor performance — that feeds the executive-level reporting delivered by the Head of Real Estate.
• Direct and oversee contract and vendor resources supporting the assigned portfolio; no direct people-management responsibility at this time.
• Perform other duties as required and/or assigned.

Job description

Acosta Group seeks a Manager, Facilities – Global Corporate Services to oversee day-to-day facilities management across its Jacksonville offices. This hybrid role combines on-site work with organizational program execution under the Head of Real Estate.

The ideal candidate will manage budgets, coordinate vendors, ensure safety standards, and collaborate with IT and Corporate Communications to support workplace technology and employee experience.