Facilities Operations Lead — CMMS, Parts & Dispatch

ASSA ABLOY Sicherheitstechnik GmbH; New Haven (CT); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Healthcare options

Tuition reimbursement

401k with match

Paid time off

Employee pricing

Job summary

Sargent Manufacturing in New Haven, CT is seeking a Facilities Operations Specialist to drive work order management, parts procurement, backend system optimization, and strict vendor contract compliance in a high-volume manufacturing environment.

The role requires 5+ years in external facilities operations, hands-on CMMS expertise (Planon, Maximo, eMaint, Fiix), and strong data reporting capabilities. You will coordinate material spend, track tickets, and enforce SLAs with union crews.

Qualifications

• Minimum 5+ years in external facilities operations or maintenance dispatch in a manufacturing setting.
• Hands-on experience configuring or administering CMMS/IWMS platforms.
• Experience coordinating parts procurement and supplier timelines.
• Proven ability to manage high volumes of maintenance tickets across multiple trades.
• Track record of presenting maintenance metrics to management.

Responsibilities

• Own and configure the CMMS: set up workflows, ensure data integrity, and act as technical authority.
• Triaged and prioritizes work orders across hard/soft services.
• Coordinate materials and parts procurement to prevent delays.
• Enforce vendor SLAs, build performance dashboards, and hold contractors accountable.
• Deliver executive-ready data on work orders, spend, and trends.
• Coordinate with production and union mechanics on ticket closure.
• Monitor SLAs to ensure rapid emergency dispatch and minimal open orders.
• Support vendor contracts: scopes of work, quotes, and safety documentation.

Skills

Facilities coordination

CMMS administration

Vendor management

Data reporting

Union environment experience

Tools

Planon

Maximo

eMaint

Fiix

Job description

Sargent Manufacturing in New Haven, CT is seeking a Facilities Operations Specialist to drive work order management, parts procurement, backend system optimization, and strict vendor contract compliance in a high-volume manufacturing environment.

The role requires 5+ years in external facilities operations, hands-on CMMS expertise (Planon, Maximo, eMaint, Fiix), and strong data reporting capabilities. You will coordinate material spend, track tickets, and enforce SLAs with union crews.