Facilities Dispatch Coordinator - CMMS & Maintenance Ops

ABM Industries; Savannah (GA); On-site; USD 39,000 - 53,000; Full time

Benefits offered by this job

Benefits package

Job summary

ABM Industries is seeking a Facilities Dispatch Operator to be the primary contact for facility-related service requests in a manufacturing setting. You will receive calls, document issues, and log work orders in a CMMS, ensuring clear communication among engineers, technicians, and leadership.

This 24/7 role focuses on safety, accuracy, and rapid response. Strong data entry skills, multi-tasking, and familiarity with CMMS platforms are preferred; prior dispatch or call-center experience is a

Qualifications

• High school diploma or equivalent required.
• Experience in a call center, dispatch, or maintenance coordination preferred.
• Familiarity with CMMS platforms (Maximo or similar) strongly preferred.
• Experience in aerospace, manufacturing, or industrial facilities is a plus.

Responsibilities

• Answer high-volume incoming calls related to production and facility issues.
• Collect detailed information regarding service requests from engineers and technicians.
• Enter, update, and track work orders in the CMMS system with accuracy.
• Prioritize requests based on operational impact, safety, and urgency.
• Dispatch or notify maintenance personnel or contractors as needed.
• Monitor open work orders and provide status updates to requestors and supervisors.
• Identify urgent issues that could impact production, safety, or compliance.
• Maintain records for auditing and regulatory compliance.
• Support continuous improvement in maintenance operations and call handling.

Skills

Strong communication

Data entry accuracy

Attention to detail

Multitasking

Computer literacy

Education

High school diploma or equivalent

Tools

CMMS (Maximo)

Job description

ABM Industries is seeking a Facilities Dispatch Operator to be the primary contact for facility-related service requests in a manufacturing setting. You will receive calls, document issues, and log work orders in a CMMS, ensuring clear communication among engineers, technicians, and leadership.

This 24/7 role focuses on safety, accuracy, and rapid response. Strong data entry skills, multi-tasking, and familiarity with CMMS platforms are preferred; prior dispatch or call-center experience is a