Facilities Operations Lead - Cambridge (Onsite)

JLL; Cambridge (MA); On-site; USD 66,400 - 83,158; Full time

Benefits offered by this job

401(k) plan with company matching

Comprehensive Medical, Dental & Vision

Paid parental leave (100% salary)

Paid time off and company holidays

Daily Pay

Job summary

Jones Lang LaSalle (JLL) in Cambridge, MA is seeking an Assistant Facilities Manager to oversee site operations onsite. You will lead a team, manage vendor relationships, and support budgeting and reporting to ensure high-quality facility services and client satisfaction.

Responsibilities include coordinating with security, maintenance, and capital projects, maintaining KPIs, and ensuring contract compliance.

Qualifications

• Minimum 2 years of supervisory experience in facilities management or related field.
• Strong people-management skills; ability to motivate and develop teams.
• Proficiency with CMMS and KPIs; familiarity with enterprise workplace systems.

Responsibilities

• Manage site operations in compliance with policies, procedures, and contract requirements.
• Oversee vendor relationships for multiple trades ensuring contract compliance and insurance requirements.
• Track and audit client work orders in the CMMS to ensure SLA adherence.
• Build and maintain strong client relationships delivering high-quality service.
• Assist with budgeting, forecasting, and spend reporting; manage purchase orders and invoices.
• Lead and supervise a professional team delivering service excellence.
• Coordinate with internal teams to ensure integrated facility operations.

Skills

People management

Vendor management

Leadership

Analytical skills

Organizational skills

Presentation skills

IT tools & data reporting

CMMS & KPIs

Education

Associate's or Bachelor's degree in Facilities, Property, Business, Engineering, Finance, or related field

Tools

CMMS

Data reporting tools

Digital ticketing platforms

Workplace management systems

Job description

Jones Lang LaSalle (JLL) in Cambridge, MA is seeking an Assistant Facilities Manager to oversee site operations onsite. You will lead a team, manage vendor relationships, and support budgeting and reporting to ensure high-quality facility services and client satisfaction.

Responsibilities include coordinating with security, maintenance, and capital projects, maintaining KPIs, and ensuring contract compliance.