Assistant Facilities Manager

JLL; Cambridge (MA); On-site; USD 66,400 - 83,158; Full time

Benefits offered by this job

401(k) plan with company matching

Comprehensive Medical, Dental & Vision

Paid parental leave (100% salary)

Paid time off and company holidays

Daily Pay

Job summary

Jones Lang LaSalle (JLL) in Cambridge, MA is seeking an Assistant Facilities Manager to oversee site operations onsite. You will lead a team, manage vendor relationships, and support budgeting and reporting to ensure high-quality facility services and client satisfaction.

Responsibilities include coordinating with security, maintenance, and capital projects, maintaining KPIs, and ensuring contract compliance.

Qualifications

• Minimum 2 years of supervisory experience in facilities management or related field.
• Strong people-management skills; ability to motivate and develop teams.
• Proficiency with CMMS and KPIs; familiarity with enterprise workplace systems.

Responsibilities

• Manage site operations in compliance with policies, procedures, and contract requirements.
• Oversee vendor relationships for multiple trades ensuring contract compliance and insurance requirements.
• Track and audit client work orders in the CMMS to ensure SLA adherence.
• Build and maintain strong client relationships delivering high-quality service.
• Assist with budgeting, forecasting, and spend reporting; manage purchase orders and invoices.
• Lead and supervise a professional team delivering service excellence.
• Coordinate with internal teams to ensure integrated facility operations.

Skills

People management

Vendor management

Leadership

Analytical skills

Organizational skills

Presentation skills

IT tools & data reporting

CMMS & KPIs

Education

Associate's or Bachelor's degree in Facilities, Property, Business, Engineering, Finance, or related field

Tools

CMMS

Data reporting tools

Digital ticketing platforms

Workplace management systems

Job description

Assistant Facilities Manager – JLL

We are hiring an Assistant Facilities Manager to oversee comprehensive site operations at our Cambridge location. This role focuses on strategic vendor management, client relationship building, and team leadership to ensure world‑class facility operations and exceptional client service.

Key Responsibilities

• Manage site operations in compliance with policies, procedures, and contract requirements.
• Oversee vendor relationships for janitorial, mechanical, electrical, plumbing, carpentry, HVAC, and critical systems, ensuring contract compliance and insurance requirements.
• Track and audit client work orders within the CMMS to ensure vendors meet established SLAs.
• Build and maintain strong client relationships, delivering exceptional service quality and exceeding performance indicators.
• Assist with annual budgeting, quarterly forecasting, and monthly spend reporting; manage purchase orders, invoices, and payments.
• Lead, develop, and supervise a professional team dedicated to delivering service excellence.
• Coordinate internally with fitness, food services, security, and capital project teams to ensure integrated facility operations.

Required Qualifications

• High school diploma.
• Minimum 2 years of supervisory experience in facilities management or related field.
• Demonstrated people‑management skills, ability to motivate and develop teams.
• Proficiency with Computerized Maintenance Management Systems (CMMS) and Key Performance Indicators (KPIs).
• Strong analytical, organizational, and presentation skills.
• Experience with enterprise workplace management systems, digital ticketing platforms, and data reporting tools.
• Proficient in IT tools and platforms, including generative AI and conversational search applications.

Preferred Qualifications

• Associate's or Bachelor's degree in Facilities, Property, Business, Engineering, Finance, or related field.
• Advanced experience with CMMS platforms and data analytics.
• Background in financial management and budget reconciliation.
• Experience implementing innovative programs that reduce operating costs and increase productivity.

Location & Compensation

• Cambridge, Massachusetts (100% onsite).
• Monday‑Friday, 7:00 AM – 4:00 PM.
• Annual salary: $66,400 – $83,158.
• Position does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship.

Benefits

• 401(k) plan with company matching.
• Comprehensive Medical, Dental & Vision coverage.
• Paid parental leave (100% salary).
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.

Equal Opportunity Employment

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. We consider all qualified applicants fairly in accordance with applicable state and local laws.