Facilities Operations Lead

Socket.dev; Tempe (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

EMCOR Group is seeking a facilities and customer service coordinator to manage assigned accounts, close open work orders, and keep clients informed of ongoing work. You will handle communications and escalations, coordinate with multiple departments, and ensure timely completion of tasks in a fast-paced environment.

The role emphasizes accurate records, safety adherence, and collaboration with the Facilities Manager/Supervisor. Strong writing and MS Office skills are required.

Qualifications

• Associates Degree or equivalent experience.
• Minimum of two years of experience in facilities maintenance, property management or customer service role required.
• Bi-lingual English-Spanish preferred.
• Advanced proficiency MS Windows Applications, including MS Excel and Word.
• Must be able to Type min 50 wpm and have good writing skills.

Responsibilities

• Perform administration support including ordering, vendor management, scheduling, reporting, Purchase Order coordination and other tasks.
• Provide administrative, technical direction, and supervision to subcontractors.
• Interface with all departments to ensure equipment is operating properly and no disruption of service.
• Respond to maintenance requests including HVAC, electrical, IT equipment, and emergency situations.
• Maintain records, files, and procedures; ensure management and work production.

Skills

Typing 50 wpm

Strong writing skills

Effective communication

Customer service

Problem solving

Education

Associates Degree or equivalent experience

Tools

MS Excel

MS Word

Windows Applications

Job description

EMCOR Group is seeking a facilities and customer service coordinator to manage assigned accounts, close open work orders, and keep clients informed of ongoing work. You will handle communications and escalations, coordinate with multiple departments, and ensure timely completion of tasks in a fast-paced environment.

The role emphasizes accurate records, safety adherence, and collaboration with the Facilities Manager/Supervisor. Strong writing and MS Office skills are required.