Facilities & Events Coordinator - Guest Experience

JLL; New York (NY); On-site; USD 65,000 - 72,000; Full time

Benefits offered by this job

401(k) plan with matching

Medical, Dental & Vision Care

Paid parental leave

Paid Time Off

Daily Pay access

Job summary

JLL in New York is seeking a detail oriented Facilities/Property Administrator to support the day-to-day operations of a busy office. You will work with property managers, coordinate maintenance, and help create a welcoming environment for visitors and staff.

The role requires at least 2 years' experience, a GED or high school diploma, proficiency with Excel and MS Office, and a strong commitment to customer service.

Qualifications

• 2+ years' experience with Facility or Property Administration.
• GED or High school diploma.
• Superior customer service skills and orientation.
• Must be proficient at Excel Spreadsheets and have capability of customizing administrative reports.

Responsibilities

• Assist Facility Management Team with tactical planning for the team's goals and objectives.
• Provide facility specific assistance to the project management team as needed or requested.
• Manage and maintain small facility management tasks as assigned.
• Creating memorable guest experiences by sharing knowledge of office services, spaces, and amenities available to help visitors feel welcomed and productive throughout their stay.
• Coordinate special events in support of client or JLL.
• Support Experience teams as necessary.
• Provide support for meetings and conference room reservations as needed and directed.
• Assist with the coordination and scheduling of maintenance activities, including managing vendors and vendor follow up.
• Provide general overall facility management services including continuous monitoring of office/facility, inclusive of managing stock.
• Providing support for reception and mail services as needed.
• Act as an interface with client, visitors and guests.
• Ensure appropriate follow up with customers.
• Provide direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption.
• Manage all work orders on time, managing budget expectations and follow up with all vendors and billing.

Skills

Customer service

Excel

Administrative reports

Education

GED or High school diploma

Tools

MS Office

Job description

JLL in New York is seeking a detail oriented Facilities/Property Administrator to support the day-to-day operations of a busy office. You will work with property managers, coordinate maintenance, and help create a welcoming environment for visitors and staff.

The role requires at least 2 years' experience, a GED or high school diploma, proficiency with Excel and MS Office, and a strong commitment to customer service.