Facilities Coordinator, Remote

CBRE Group, Inc.; Northern (KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan with company match

Disability coverage

Job summary

CBRE Group, Inc. is seeking a remote Facilities Coordinator to support a technology client. You will help coordinate work orders, maintain data across systems, and assist with vendor activities to ensure smooth facility operations.

This role emphasizes organization, attention to detail, and the ability to work independently in a fast-paced environment. Previous CMMS experience and proficiency with Microsoft Office are preferred. The position is remote with standard business hours.

Qualifications

• Must have at least 2+ years in administrative or operations support.
• Experience with purchase orders, invoicing, and vendor coordination preferred.
• Proven customer service experience with professional, solutions-oriented approach.

Responsibilities

• Monitor and manage open work orders to ensure timely completion and proper documentation.
• Dispatch work orders and coordinate service requests with technicians and vendors.
• Create and manage purchase orders to support maintenance activities.
• Review vendor invoices for accuracy and timeliness.

Skills

Customer service

Organization

Communication

Problem-solving

Remote work readiness

Education

High School Diploma or GED

2+ years relevant experience

Tools

CMMS

Microsoft Office Suite

Purchase Order Systems

Job description

About the Role:

Are you highly organized, detail-oriented, and passionate about supporting facilities operations?

This remote Facilities Coordinator position supports one of our clients in the technology sector and serves as a key resource for the maintenance and engineering team. In this role, you'll help coordinate work orders, maintain accurate data across multiple systems, support vendor and service activities, and ensure operational processes are running smoothly and efficiently.

As part of CBRE's Facilities Management team, you'll play an important role in keeping maintenance operations organized and aligned, helping ensure critical facility services are delivered effectively. If you enjoy managing processes, solving problems, and supporting a fast-paced environment, this is an excellent opportunity to grow your career with an industry leader.

What You’ll Do:

• Monitor and manage open work orders to ensure timely completion, accurate documentation, and closure in accordance with established service levels.
• Dispatch work orders and coordinate service requests with technicians and vendors to support efficient facility operations.
• Create and manage purchase orders within designated systems to support maintenance activities, services, and operational needs.
• Review, validate, and process vendor invoices, ensuring accuracy, proper documentation, and timely payment.
• Collaborate with landlords, tenants, and service providers to ensure compliance with established procedures, policies, reporting requirements, and service expectations.
• Serve as a point of contact for site-related inquiries, responding promptly and professionally to client requests, concerns, and service needs.
• Review work orders, proposals, vendor documentation, and department records to ensure completeness, accuracy, and alignment with operational requirements.
• Follow established procedures, written instructions, and communications while proactively seeking clarification when necessary to ensure successful outcomes.
• Respond effectively to routine inquiries and concerns from clients, vendors, team members, and leadership.
• Utilize established processes and guidelines to resolve routine operational issues while exercising sound judgment and attention to detail.
• Contribute to team success by consistently delivering high-quality work within clearly defined responsibilities, processes, and performance expectations.
• Execute assigned tasks and administrative functions accurately and efficiently while working under the guidance of facility management leadership.

What You’ll Need:

• High School Diploma or GED, plus 2 or more years of professional related experience.
• Ability to work remotely from a dedicated home office environment with reliable high-speed internet access.
• Experience supporting administrative or operational processes, with exposure to finance-related activities such as purchase order creation, invoice processing, and vendor coordination preferred.
• Proven customer service experience, with a professional, responsive, and solutions-oriented approach to supporting clients and stakeholders.
• Experience using a CMMS to manage and track work orders required.
• Strong organizational skills with exceptional attention to detail and the ability to effectively manage multiple priorities in a fast-paced environment.
• Demonstrated ability to work independently, take initiative, and proactively seek clarification or guidance when needed.
• Effective verbal and written communication skills, with the ability to interact professionally with internal teams, vendors, landlords, tenants, and clients.
• Ability to conduct routine facility walkthroughs to assess site conditions, identify concerns, and help ensure facility standards are maintained.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Strong attention to detail and commitment to delivering accurate, high-quality work.
• Ability to follow established procedures, policies, and work standards while exercising sound judgment in day-to-day activities.
• Demonstrated customer service and relationship-building skills, with a focus on responsiveness, professionalism, and follow-through.
• Basic math and analytical skills, including the ability to perform calculations involving percentages, discounts, markups, and other routine business metrics.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why CBRE?

Competitive Benefits:

CBRE offers a comprehensive benefits package including medical, dental, and vision insurance, life insurance, disability coverage, and a 401(k) plan starting the first day of the month following your start date.

Professional Development:

We are committed to investing in employee growth and development through training programs, certifications, and mentorship opportunities.

Career Advancement:

As a global leader in commercial real estate services, CBRE provides strong opportunities for career progression and advancement.