Facilities Coordinator & Client Success

SUNWEST FACILITY SERVICES LLC; Whittier (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k)

Health insurance

401(k) matching

Bonus based on performance

Company parties

Dental insurance

Vision insurance

Job summary

SunWest Facility Services is seeking a Facilities Coordinator / Customer Service Representative to act as the main contact for clients, vendors, technicians, and internal teams. You will coordinate service requests, track work orders, and ensure timely communication across projects in California and beyond.

The role requires organization, proactive multitasking, and strong communication skills as you support operations, scheduling, and documentation.

Qualifications

• Experience in customer service, administrative support, dispatching, or related fields preferred.
• Strong written and verbal communication skills.
• Excellent organizational and time-management abilities.

Responsibilities

• Receive, process, and coordinate customer service requests.
• Coordinate scheduling, status updates, and project communications.
• Dispatch technicians, subcontractors, and vendors; maintain work orders.

Skills

Customer service

Communication

Organization

Time-management

Problem-solving

Tools

Microsoft Office

Google Workspace

ServiceChannel

Corrigo

Ecotrak

Job description

SunWest Facility Services is seeking a Facilities Coordinator / Customer Service Representative to act as the main contact for clients, vendors, technicians, and internal teams. You will coordinate service requests, track work orders, and ensure timely communication across projects in California and beyond.

The role requires organization, proactive multitasking, and strong communication skills as you support operations, scheduling, and documentation.