Facilities CMMS Coordinator — White-Glove Admin & Ops

UG2; Durham (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

UG2 is seeking an Administrative Coordinator - CMMS to join our facilities team in Durham, NC. You will provide white‑glove service to tenants, direct daily preventive maintenance operations, and support senior leadership with administrative tasks.

You will manage the Angus CMMS, coordinate work orders, and communicate with Asset Services and Engineering. A service‑oriented mindset and strong communication skills are essential to ensure tenant satisfaction and smooth operations.

Qualifications

• Proficient in Microsoft Office.
• Service‑oriented attitude and team player.
• Excellent verbal and written communications skills.
• Business/Finance/Engineering or sciences degree a plus.
• Two years’ related facilities operations experience a plus.

Responsibilities

• Serve as the initial point of contact for tenants and their facilities work requests
• Coordinate and manage the Angus work order system
• Communicate regularly with Asset Services and Engineering teams
• Contact vendors and schedule subcontractor support of work as needed
• Generate standardized reporting on work order volumes, times, and productivity
• Follow‑up with requestors about status, expected completion, and delays
• Survey tenants to ensure satisfaction
• Maintain operational files and project documents
• Provide administrative support to the facilities team
• Other duties as assigned

Skills

Microsoft Office

Team player

Verbal and written communication

Service‑oriented

Facilities operations

Education

Bachelor’s degree in Business, Finance, Engineering or the sciences

Tools

Angus CMMS

Job description

UG2 is seeking an Administrative Coordinator - CMMS to join our facilities team in Durham, NC. You will provide white‑glove service to tenants, direct daily preventive maintenance operations, and support senior leadership with administrative tasks.

You will manage the Angus CMMS, coordinate work orders, and communicate with Asset Services and Engineering. A service‑oriented mindset and strong communication skills are essential to ensure tenant satisfaction and smooth operations.