Facilities & Operations Coordinator

UG2; Bridgewater (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

UG2 is seeking a Facilities Coordinator to support day-to-day operations with strong organization and accuracy. The role reports to the Account Manager and Area Operations Manager and involves coordinating work orders, onboarding vendors, and assisting with HR new hires.

The ideal candidate has at least 1 year of customer service experience, solid computer skills, and the ability to multitask under pressure while maintaining high attendance and punctuality. Proficiency in MS Office is required.

Qualifications

• At least one (1) year of Customer service experience.
• Strong computer and communication skills.
• Excellent organizational skills.
• Ability to handle multiple tasks simultaneously.
• Excellent attendance and punctuality.
• Attention to detail with high accuracy.
• Strong multi-tasking skills and ability to produce results under pressure.
• Proficiency in Microsoft Excel, Word, and PowerPoint.

Responsibilities

• Work order management assistance.
• Assists with coordination and monitoring of all work orders and requests.
• Log all work orders in the monthly tracker.
• Dispatch QR’s “Quick Responses”.
• Prepare reports, memos, and other documents as needed.
• Onboard new vendors and one-time customers.
• Oversee billing processes by preparing, submitting, and tracking invoices, billable hours/services, ensuring accuracy and timely payment in coordination with finance or accounting departments.
• Communicate with staff & clients as needed directed by Account Manager.
• Assist with HR Employee New Hires.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Multitasking

Punctuality

Attention to detail

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

UG2 is seeking a Facilities Coordinator to support day-to-day operations with strong organization and accuracy. The role reports to the Account Manager and Area Operations Manager and involves coordinating work orders, onboarding vendors, and assisting with HR new hires.

The ideal candidate has at least 1 year of customer service experience, solid computer skills, and the ability to multitask under pressure while maintaining high attendance and punctuality. Proficiency in MS Office is required.