Administrative Coordinator

UG2; Durham (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

UG2 is seeking an Administrative Coordinator - CMMS to join our facilities team in Durham, NC. You will provide white‑glove service to tenants, direct daily preventive maintenance operations, and support senior leadership with administrative tasks.

You will manage the Angus CMMS, coordinate work orders, and communicate with Asset Services and Engineering. A service‑oriented mindset and strong communication skills are essential to ensure tenant satisfaction and smooth operations.

Qualifications

• Proficient in Microsoft Office.
• Service‑oriented attitude and team player.
• Excellent verbal and written communications skills.
• Business/Finance/Engineering or sciences degree a plus.
• Two years’ related facilities operations experience a plus.

Responsibilities

• Serve as the initial point of contact for tenants and their facilities work requests
• Coordinate and manage the Angus work order system
• Communicate regularly with Asset Services and Engineering teams
• Contact vendors and schedule subcontractor support of work as needed
• Generate standardized reporting on work order volumes, times, and productivity
• Follow‑up with requestors about status, expected completion, and delays
• Survey tenants to ensure satisfaction
• Maintain operational files and project documents
• Provide administrative support to the facilities team
• Other duties as assigned

Skills

Microsoft Office

Team player

Verbal and written communication

Service‑oriented

Facilities operations

Education

Bachelor’s degree in Business, Finance, Engineering or the sciences

Tools

Angus CMMS

Job description

As the Administrative Coordinator - CMMS, you will be a critical member of our facilities team. You contribute directly to the success of our tenants and their ground‑breaking scientific discoveries by providing white‑glove service to the customer. You will direct the day‑to‑day preventative maintenance operations, report to senior leadership, and provide administrative support to the facilities team.

Job Responsibilities

• Serve as the initial point of contact for tenants and their facilities work requests
• Coordinate and manage the Angus work order system
• Communicate regularly with Asset Services and Engineering teams
• Contact vendors and schedule subcontractor support of work as needed
• Generate standardized reporting on work order volumes, times, and productivity
• Follow‑up with requestors about status, expected completion, and delays
• Survey tenants to ensure satisfaction
• Participate in site meetings as required
• Maintain operational files, original equipment manufacturer specs, project close‑out documents, regulatory files, and other files as required by the site
• Provide administrative support to team
• Other duties as assigned

Requirements (Knowledge, Abilities, Skills, Education And Experience)

• Proficient in Microsoft Office
• Service‑oriented attitude
• Must be able to work as part of a team and support the team
• Excellent verbal and written communications skills
• Property Management and real estate experience a plus
• Experience in Angus or other CMMS a plus
• Bachelor’s degree in Business, Finance, Engineering or the sciences a plus
• Two years’ related experience in facilities operations and maintenance a plus

Working Conditions And/or Physical Requirements

• The noise level in the work environment is usually moderate
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

About UG2

Founded in 2012, UG2 is privately held and headquartered in Boston, Massachusetts. At UG2, we set the standard in facility services through our relentless pursuit of innovation and excellence. We take pride in exceeding client expectations and fostering a culture of continuous improvement. Every team member is integral to shaping our strategy and driving our mission. By embodying our commitment to service excellence, they directly contribute to UG2's growth and our reputation for delivering unparalleled results in a client‑focused industry.