Facilities & Client Services Coordinator

Jones Lang LaSalle Incorporated; Cambridge (MA); On-site; USD 60,000 - 74,000; Full time

Benefits offered by this job

401(k) matching

Medical, Dental & Vision

Paid parental leave

Paid Time Off

Daily Pay

Job summary

Jones Lang LaSalle Incorporated is seeking a Service Coordinator in Cambridge, MA. The role focuses on service delivery, operations coordination, and exceptional client support across facility services.

The coordinator will manage work orders, support front desk duties, and collaborate with internal teams to maintain a safe, clean, and efficient workplace. The position requires 2+ years of relevant experience and a High School Diploma.

Qualifications

• High School Diploma required.
• Two or more years of relevant experience.
• Preferred: three years of administrative/facilities experience in commercial real estate.

Responsibilities

• Respond to all work orders in a timely manner and ensure KPI compliance.
• Coordinate service dates for open work orders with internal teams.
• Escort visitors and vendors; conduct daily walkthroughs of offices.
• Identify opportunities to improve operations and service excellence.

Skills

Customer service

Relationship building

Communication

Organizational skills

Education

High School Diploma

Tools

MS Word

Excel

PowerPoint

Outlook

Job description

Jones Lang LaSalle Incorporated is seeking a Service Coordinator in Cambridge, MA. The role focuses on service delivery, operations coordination, and exceptional client support across facility services.

The coordinator will manage work orders, support front desk duties, and collaborate with internal teams to maintain a safe, clean, and efficient workplace. The position requires 2+ years of relevant experience and a High School Diploma.