Facilities Assistant (Shift 2pm-11pm M-F & 11am - 8pm M-F)

CBRE Group, Inc.; New York, Northern (NY, KY); Hybrid; USD 37,000 - 46,000; Full time

Job summary

CBRE Group, Inc. is seeking a Facilities Associate to join a high-profile facilities team in a Class A office environment in New York. The role focuses on delivering a seamless, first-class workplace experience in a fast-paced, visible setting.

You will coordinate workplace services, support cleaning and setup of shared spaces, respond to requests, and assist with light duties. The position offers growth opportunities and a people-centric, collaborative culture.

Responsibilities

• Coordinate delivery of Workplace Services; office set up, cleaning and resetting of shared spaces (desks, keyboard, mouse, monitor, phone).
• Provide Cleaning/Janitorial Office Services as needed.
• Submit janitorial and maintenance work orders; liaise with partners to address issues.
• Respond to customer requests and complaints with accurate information.
• Assist with light-duty adjustments (furniture resets, temporary equipment deliveries).
• Use firmwide tools to report and track areas needing attention.
• Comply with codes, regulations, and safety directives related to building operations.
• Perform general labor tasks including loading/unloading and running errands.
• Maintain housekeeping and professional appearance of property and common areas.
• Respond quickly to emergencies and summon assistance as needed.
• Prepare meetings and conference rooms; arrange tables and chairs as requested.
• Participate in ad-hoc office improvement projects.

Job description

Join a Facilities Management team supporting a global, high‑profile professional services environment where service excellence, operational rigor, and teamwork matter. This role plays a hands‑on part in delivering a seamless, first‑class workplace experience in a fast‑paced, high‑visibility setting. You’ll work alongside experienced professionals in a polished, people‑centric workplace that values collaboration, accountability, and service mindset while offering clear opportunities for career growth, skill development, and long‑term advancement within FM.

About the role:

The primary objective of this position is to assist the Facility Management team in providing an outstanding white‑glove workplace experience within a Class A office building exceeding 400,000 square feet. The two shifts 2pm-11pm M-F & 11am - 8pm M-F.

What You’ll Do:

• Provides coordination and support for the delivery of Workplace Services; office set up, cleaning and resetting of all shared spaces. i.e. clean and sanitize desks, empty trash, reset all office items (keyboard, mouse, monitor, phone, etc.)

• Services include, but are not limited to Cleaning/Janitorial Office Services

• Maintains awareness of the workspace. Submits janitorial and maintenance work orders as needed and connects with appropriate partners to address issues. Responds to customers on behalf of other team members (e.g., Facilities or Janitorial Team).

• Responds promptly to customer requests and complaints with accurate and thorough information according to the specific request.

• Assists with light‑duty adjustments such as: Furniture reset, delivering temporary equipment and supplies.

• Utilizes firmwide technology tools to report and track the areas that need attention.

• Complies with all applicable codes, regulations, governmental agency and Company directives related to building operations and work safety.

• Performs general labor work as assigned including loading, unloading and moving materials. Runs errands to support projects.

• Performs housekeeping functions and maintains the professional appearances of the property, equipment, engineering spaces, and common areas.

• Responds quickly to emergency situations, summoning additional assistance as needed.

• Prepares meetings and conference rooms, arranging tables and chairs as requested.

• Performs other duties as directed and participates in ad‑hoc office improvement projects.