Facilities Support Technician

Snelling Austin; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Snelling Austin seeks a dependable Facilities Support Technician to keep our campus clean, safe, and welcoming. You will handle light maintenance, respond to work orders, set up meeting spaces, and assist staff, students, and visitors with courteous service.

This hands-on role emphasizes customer service, teamwork, and communication as you move throughout the building, operate tools, and coordinate with vendors for larger repairs.

Qualifications

• Friendly, professional, approachable demeanor.
• Excellent customer service and communication skills.
• Ability to work independently and prioritize tasks.
• Experience with work orders or ticketing systems is a plus.

Responsibilities

• Respond to daily work orders through the ticketing system.
• Set up and break down classrooms, conference rooms, event spaces.
• Deliver packages, furniture, equipment, and supplies.
• Perform light maintenance such as replacing ceiling tiles, repairing carpet tiles, hanging bulletin boards, changing light bulbs.

Skills

Customer service

Communication

Multitasking

Teamwork

Tools

Hand tools

Power tools

Forklifts

Job description

Facilities Support Technician

Job Summary

We're looking for a dependable, customer-focused Facilities Support Technician to help maintain a clean, safe, and welcoming environment across our campus. This role is ideal for someone who enjoys helping people, takes pride in keeping facilities organized, and can perform a variety of light maintenance and operational support tasks.

You’ll work throughout the facility responding to work orders, setting up meeting spaces, delivering materials, performing minor repairs, and ensuring employees, students, and visitors receive excellent service.

This is a hands-on position with a strong emphasis on customer service, communication, and teamwork.

What You’ll Be Doing

• Respond to daily work orders through a ticketing system in a timely and professional manner.
• Set up and break down classrooms, conference rooms, and event spaces, including tables and chairs.
• Deliver packages, furniture, equipment, and supplies throughout the facility.
• Perform light maintenance tasks such as replacing ceiling tiles, repairing carpet tiles, hanging bulletin boards, changing light bulbs, and completing minor building repairs.
• Assist with moving furniture, office equipment, cubicles, and classroom furnishings.
• Inspect buildings and grounds for maintenance needs and report larger repair issues.
• Assist with preventative maintenance and routine facility inspections.
• Coordinate with outside contractors for specialized HVAC, plumbing, electrical, or other technical repairs.
• Operate company vehicles, forklifts, and hand tools as needed.
• Maintain clean, organized work areas and storage spaces.
• Provide outstanding customer service while interacting with staff, students, vendors, and visitors.

What We’re Looking For

• Friendly, professional, and approachable personality.
• Strong customer service and communication skills.
• Ability to work independently and prioritize multiple tasks.
• Experience working from work orders or ticketing systems is a plus.
• General maintenance, facilities, custodial, hotel maintenance, apartment maintenance, or building services experience preferred.
• Comfortable lifting, moving, and assembling furniture and equipment.
• Basic knowledge of hand and power tools.
• Reliable attendance and strong work ethic.
• Valid driver’s license with an acceptable driving record.

Preferred Experience

Candidates with experience in any of the following are encouraged to apply:

• Hotel Maintenance
• Apartment Maintenance
• Building Maintenance
• Facilities Support
• Facilities Coordinator
• Event Setup
• School or Campus Maintenance
• Hospital Facilities
• Property Maintenance
• Hospitality
• Customer Service

Trade certifications are welcome but not required.

Physical Requirements

• Lift and carry up to 50 pounds.
• Frequently walk, stand, bend, climb ladders, and move equipment.
• Work indoors and outdoors in varying weather conditions.
• Operate hand tools, power tools, forklifts, and company vehicles safely.

Why You’ll Love This Role

If you enjoy helping people, staying active throughout the day, and taking pride in keeping a facility running smoothly, this is an excellent opportunity. Every day brings something different—from helping prepare meeting spaces to responding to facility requests and making a positive impact on the people you support.